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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Abacus Human Resources provides a wide range of solutions tailored for effective and innovative HR management. Their adaptable software allows for full digital transformation of all HR operations, alleviating the workload for your HR team while acting as a centralized management system for leaders. Enhance your organization's HR capabilities by equipping HR professionals, managers, and staff with a contemporary workspace that features user-friendly tools and customizable workflows. The primary aim of this HR solution is to facilitate seamless collaboration among diverse stakeholder groups. In the realm of applicant management, for instance, applications can be swiftly shared with key decision-makers, ensuring prompt and confidential communication among all parties involved. Moreover, performance evaluations are managed entirely through digital means, allowing supervisors to assess their team members based on specific criteria aligned with their roles and competencies. This modern approach not only streamlines processes but also fosters a more engaged and efficient workplace atmosphere.

Description

CommunityWFM represents a cutting-edge workforce management solution that actively engages all participants in the scheduling workflow. Designed with an emphasis on fostering collaboration among remote workforce management analysts, supervisors, and agents, this platform enhances both forecasting and scheduling capabilities. As a cloud-based workforce management tool, it empowers WFM professionals to streamline their operations and increase their productivity. By utilizing a distinctive combination of intraday management and automated planning strategies, organizations can significantly reduce both time and costs. In today's environment, mobile workforce management has become crucial, making Community Everywhere an essential tool for effective scheduling. This on-the-go application enables seamless communication about schedules and shifts for agents, supervisors, and WFM professionals alike. Agents have the ability to access their current and previous schedules in real-time through the app, ensuring they remain informed and do not overlook any impending shifts, thus enhancing overall efficiency and accountability in the scheduling process.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

8x8 No 
Amazon Connect No 
Asterisk No 
Avaya Aura No 
Avaya Experience Platform No 
CoreInteract by Altigen No 
Enghouse Interactive Contact Center No 
Five9 No 
Genesys Cloud CX No 
Kombo Yes 
LiveVox No 
MessageMedia No 
Newbridge No 
NiCE CXone Mpower No 
Secfix Yes 
Smartz Solutions No 
Twilio No 
Webex Contact Center No 

Integrations

8x8 Yes 
Amazon Connect Yes 
Asterisk Yes 
Avaya Aura Yes 
Avaya Experience Platform Yes 
CoreInteract by Altigen Yes 
Enghouse Interactive Contact Center Yes 
Five9 Yes 
Genesys Cloud CX Yes 
Kombo No 
LiveVox Yes 
MessageMedia Yes 
Newbridge Yes 
NiCE CXone Mpower Yes 
Secfix No 
Smartz Solutions Yes 
Twilio Yes 
Webex Contact Center Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Abacus

Country

Switzerland

Website

www.abacus.ch/en/products/personnel/human-resources/about-human-resources

Vendor Details

Company Name

CommunityWFM

Founded

2005

Country

United States

Website

www.communitywfm.com

Product Features

Human Resources

360 Degree Feedback No 
Applicant Tracking No 
Attendance Management No 
Benefits Management No 
Career Development Planning No 
Compensation Management No 
Compliance Management No 
Employee Database No 
Employee Lifecycle Management No 
Onboarding No 
Payroll Management No 
Performance Management No 
Recruiting Management No 
Self Service Portal No 
Succession Planning No 
Time & Attendance Management No 
Time Off Management No 
Timesheets No 
Training Management No 

Product Features

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal No 
Recruiting Management No 
Scheduling No 
Skills Tracking No 
Time & Attendance No 
Variable Workforce No 

Workforce Optimization (WFO)

Interaction Analytics No 
Liability Recording No 
Performance Management No 
Quality Management No 
Real-time Guidance No 
Reporting No 
Speech Analytics No 
Surveying No 
Workforce Management No 
eLearning No 

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