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Description
Abacus Human Resources provides a wide range of solutions tailored for effective and innovative HR management. Their adaptable software allows for full digital transformation of all HR operations, alleviating the workload for your HR team while acting as a centralized management system for leaders. Enhance your organization's HR capabilities by equipping HR professionals, managers, and staff with a contemporary workspace that features user-friendly tools and customizable workflows. The primary aim of this HR solution is to facilitate seamless collaboration among diverse stakeholder groups. In the realm of applicant management, for instance, applications can be swiftly shared with key decision-makers, ensuring prompt and confidential communication among all parties involved. Moreover, performance evaluations are managed entirely through digital means, allowing supervisors to assess their team members based on specific criteria aligned with their roles and competencies. This modern approach not only streamlines processes but also fosters a more engaged and efficient workplace atmosphere.
Description
CommunityWFM represents a cutting-edge workforce management solution that actively engages all participants in the scheduling workflow.
Designed with an emphasis on fostering collaboration among remote workforce management analysts, supervisors, and agents, this platform enhances both forecasting and scheduling capabilities.
As a cloud-based workforce management tool, it empowers WFM professionals to streamline their operations and increase their productivity.
By utilizing a distinctive combination of intraday management and automated planning strategies, organizations can significantly reduce both time and costs.
In today's environment, mobile workforce management has become crucial, making Community Everywhere an essential tool for effective scheduling.
This on-the-go application enables seamless communication about schedules and shifts for agents, supervisors, and WFM professionals alike.
Agents have the ability to access their current and previous schedules in real-time through the app, ensuring they remain informed and do not overlook any impending shifts, thus enhancing overall efficiency and accountability in the scheduling process.
API Access
Has API
API Access
Has API
Integrations
8x8
Amazon Connect
Asterisk
Avaya Aura
Avaya Experience Platform
Enghouse Interactive Contact Center
Finch
Five9
Genesys Cloud CX
Kombo
Integrations
8x8
Amazon Connect
Asterisk
Avaya Aura
Avaya Experience Platform
Enghouse Interactive Contact Center
Finch
Five9
Genesys Cloud CX
Kombo
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Abacus
Country
Switzerland
Website
www.abacus.ch/en/products/personnel/human-resources/about-human-resources
Vendor Details
Company Name
CommunityWFM
Founded
2005
Country
United States
Website
www.communitywfm.com
Product Features
Human Resources
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning