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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Aavgo offers a comprehensive Software-as-a-Service (SaaS) solution aimed at streamlining hospitality operations for hotels. This innovative platform allows hotels to significantly enhance the guest experience by fostering deeper engagement and loyalty, effectively reclaiming the guest relationship. With features enabling digital check-ins, real-time chats with the front desk, room service orders, menu browsing, extra towel requests, shuttle bookings, check-outs, and much more, guests can complete these tasks effortlessly without the need for phone calls. The elimination of paper materials in rooms helps cut unnecessary expenses. Additionally, guests can access directories, menus, channel guides, and information about nearby attractions directly on their personal devices or through in-room technology. To further improve the guest experience, Aavgo’s multi-language support enables seamless communication between guests and staff, making it easier to fulfill requests. Guests can conveniently request room cleaning services, order additional towels, arrange shuttle transportation, report maintenance issues, set up wake-up calls, and activate "Do Not Disturb" settings using their mobile devices or in-room systems, simplifying their stay and enhancing overall satisfaction. This modern approach not only boosts efficiency but also transforms the way guests interact with hotel services.

Description

TalQ is a sophisticated cloud-based call accounting system tailored specifically for the hospitality sector, featuring an automated voicemail capability. This innovative solution empowers hotels to accurately monitor and charge for customer calls and room service requests, which leads to enhanced billing accuracy and operational effectiveness. With its role-based access control, the platform ensures that data remains secure while allowing administrators to efficiently oversee user permissions. TalQ also includes integrated deployment monitoring, which consolidates data from various properties globally into a single platform, offering valuable insights through a user-friendly dashboard. The automated voicemail function not only streamlines customer communications but also boosts guest satisfaction by allowing for swift responses to inquiries. Furthermore, TalQ encompasses additional services such as mini bar management, wake-up calls, room service, and personal voice mailboxes, all of which enrich the overall guest experience. Its versatility is evident as the solution seamlessly integrates with both on-premises setups and cloud PBX systems, providing users with choices in how they deploy the service. Overall, TalQ represents a comprehensive tool designed to enhance operational workflows and elevate guest services.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ASI PMS Yes 

Integrations

ASI PMS No 

Pricing Details

$9.99 per room per month
Things Included in this offer

- In room voice enabled tablet
- Hotel operations management platform
- Digital concierge
- Digital ordering
- Entertainment
- Guest to staff communication
- Analytics
- 24/7 customer support
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

aavgo

Founded

2015

Country

United States

Website

aavgo.com

Vendor Details

Company Name

QBurst

Founded

2004

Country

United States

Website

www.qburst.com/en-us/products/talq/

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration No 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program No 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental No 

Product Features

Call Accounting

By-Extension Reporting No 
Call Duration No 
Call Monitoring No 
Call Volume No 
Caller Identification No 
Inbound Reporting No 
Outbound Reporting No 
Unattended Call Management No 
Who Answered Log No 

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