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Description
This approach effectively manages incoming user requests to your website during periods of high traffic influx. It establishes a cloud-based system that temporarily diverts incoming traffic, offering customizable features to incorporate a virtual waiting room. This waiting room serves as a temporary holding space for website visitors, allowing them to access the site once there is sufficient capacity. Common scenarios for utilizing this solution include ticket sales for concerts or sporting events, significant retail sales like Black Friday, major product launches with extensive marketing campaigns, as well as online testing and class attendance for educational purposes. Additionally, it can be employed during the release of medical appointment slots or when introducing a new direct-to-consumer service that necessitates account registration and payment processing. Upon entering the waiting room, users receive a queue number that ensures they retain their spot; they are allowed to proceed to the main site only when it's their turn in line, thereby streamlining the flow of traffic and enhancing the user experience. This method ensures that all visitors have a fair chance to access the website without overwhelming the system.
Description
Jonot is an innovative queue management solution designed specifically for businesses that cater to walk-in clientele. By utilizing a QR code, web link, or self-service kiosk, customers can seamlessly enter a virtual queue and monitor their position along with the estimated wait time directly from their smartphones, allowing them to wait comfortably from any location.
Meanwhile, staff members can efficiently oversee the queue using any web browser, while digital displays in the lobby keep patrons updated on the current and upcoming ticket numbers. Jonot is compatible with existing tablets, computers, and screens, eliminating the need for customers to download an app or create an account, and it ensures that ticket calls can still function over the local network even in cases of unreliable internet connectivity.
Additionally, Jonot accommodates multiple locations and queues, offers multilingual experiences for customers, enables custom branding, collects customer feedback, shares marketing content, and supports integrations through webhooks. This comprehensive system enhances customer satisfaction while streamlining the management process for businesses.
API Access
Has API
API Access
Has API
Integrations
AWS CloudFormation
AWS Identity and Access Management (IAM)
AWS Lambda
AWS Secrets Manager
Amazon API Gateway
Amazon CloudFront
Amazon CloudWatch
Amazon DynamoDB
Amazon ElastiCache
Amazon EventBridge
Integrations
AWS CloudFormation
AWS Identity and Access Management (IAM)
AWS Lambda
AWS Secrets Manager
Amazon API Gateway
Amazon CloudFront
Amazon CloudWatch
Amazon DynamoDB
Amazon ElastiCache
Amazon EventBridge
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$4.99/month
Starter plan $4.99/month
Pro plan $20.00/month.
Additional locations $5.00/month/location.
Free 14 day trial
Pro plan $20.00/month.
Additional locations $5.00/month/location.
Free 14 day trial
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Amazon
Country
United States
Website
aws.amazon.com/solutions/implementations/aws-virtual-waiting-room/
Vendor Details
Company Name
Jonot Oy
Founded
2026
Country
Finland
Website
jonot.io
Product Features
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue