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Description

AVOXI Genius is a cloud-based call center software that is efficient, budget-friendly, and user-friendly. It allows you to effortlessly oversee your business communications through a straightforward, web-based contact center interface. This innovative platform uniquely combines your voice service with your contact center solution, offering virtual phone numbers that can be activated instantly in over 170 countries. With pricing beginning at just $19.99 per user, AVOXI Genius stands out as one of the most cost-effective options available globally. Additionally, for a limited time, you can enjoy two months free with your subscription, making it an even more enticing choice for businesses looking to enhance their communication capabilities.

Description

Enhance your applications by integrating captivating real-time voice, video, and in-app chat functionalities through ZEGOCLOUD's communication APIs. With just four lines of code, you can kickstart the process and unlock a wealth of interactive features. Utilize our comprehensive voice, video, and in-app chat SDKs to tailor the communication capabilities your users desire, allowing them to connect, share, and engage with one another at any time and from anywhere. Elevate the user experience with a diverse range of add-ons such as emotionally intelligent avatars, AI-enhanced video effects, interactive whiteboards, and much more. Ensure seamless communication quality in real-time while also gaining valuable insights into user interactions through our advanced monitoring and analytics tools, empowering you to swiftly address any challenges and perpetually enhance your offerings. ZEGOCLOUD's innovative social solutions enable you to create personalized one-on-one and group video calls, lively audio rooms, and dynamic social live streaming, fostering connections and enjoyable experiences for your users. By leveraging these tools, you can cultivate a vibrant community where users can forge lasting relationships and share memorable moments together.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Flutter
JavaScript
Microsoft Dynamics 365
Odoo
React
React Native
Salesforce Sales Cloud
SuiteMaster
Zendesk
Zoho CRM

Integrations

Flutter
JavaScript
Microsoft Dynamics 365
Odoo
React
React Native
Salesforce Sales Cloud
SuiteMaster
Zendesk
Zoho CRM

Pricing Details

$19.99/month/user
Free Trial
Free Version

Pricing Details

$0.59 per 1000 minutes
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AVOXI

Founded

2001

Country

United States

Website

www.avoxi.com

Vendor Details

Company Name

ZEGOCLOUD

Country

China

Website

www.zegocloud.com

Product Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Product Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Alternatives

Alternatives

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