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Description
AVOXI Genius is a cloud-based call center software that is efficient, budget-friendly, and user-friendly. It allows you to effortlessly oversee your business communications through a straightforward, web-based contact center interface. This innovative platform uniquely combines your voice service with your contact center solution, offering virtual phone numbers that can be activated instantly in over 170 countries. With pricing beginning at just $19.99 per user, AVOXI Genius stands out as one of the most cost-effective options available globally. Additionally, for a limited time, you can enjoy two months free with your subscription, making it an even more enticing choice for businesses looking to enhance their communication capabilities.
Description
United World Telecom (UWT) is a global business voice provider helping organizations simplify international calling and communications infrastructure. Established in 1996, UWT delivers international phone numbers, cloud telephony, and enterprise voice connectivity across 160+ countries.
Businesses can provision local, national, and toll-free phone numbers across 160+ countries to establish a local presence in international markets. In supported countries, Local 2-Way Voice enables businesses to make and receive calls using the same local phone number, with local caller ID for outbound calls.
UWT supports multiple deployment models. Organizations can manage calling through its cloud phone system and business softphone or connect international voice services to existing PBX, unified communications, and contact center platforms using SIP trunking and Bring Your Own Carrier (BYOC) solutions.
The platform includes advanced call routing, IVR, call recording, real-time reporting, AI-powered call insights, CRM integrations, and an online control panel for managing global voice services.
With 24/7 live technical support, dedicated account management, and flexible configurations, United World Telecom helps businesses expand internationally without replacing the communications systems they already use.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Salesforce
Yes
Zendesk
Yes
Zoho CRM
Yes
3CX
No
Genesys Cloud CX
No
HubSpot CRM
No
Intercom
No
Microsoft Dynamics 365
Yes
Microsoft Teams
No
Odoo
Yes
Integrations
Salesforce
Yes
Zendesk
Yes
Zoho CRM
Yes
3CX
Yes
Genesys Cloud CX
Yes
HubSpot CRM
Yes
Intercom
Yes
Microsoft Dynamics 365
No
Microsoft Teams
Yes
Odoo
No
Pricing Details
$19.99/month/user
Free Trial
Yes
Free Version
No
Pricing Details
$7.95 per month
Plans start at $7.95/month, with pricing varying by country, phone number type, usage, and service configuration. Additional options include outbound calling, business softphones, SIP connectivity, and advanced features. Custom pricing is available for enterprise requirements and higher-volume deployments.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
AVOXI
Founded
2001
Country
United States
Website
www.avoxi.com
Vendor Details
Company Name
United World Telecom
Founded
1996
Country
United States
Website
www.unitedworldtelecom.com
Product Features
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
No
Encryption
No
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
No
Voice Quality Enhancement
No
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
Cloud Communication Platform
Audio / Video Conferencing
Yes
Call Center
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
No
Fax Management
No
File Sharing
No
IVR / Voice Recognition
Yes
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
No
Survey Management
No
Text to Speech
No
Voice Customization
Yes
Voice Mail
Yes
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
No
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
No