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Average Ratings 0 Ratings

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Description

AVOXI Genius is a cloud-based call center software that is efficient, budget-friendly, and user-friendly. It allows you to effortlessly oversee your business communications through a straightforward, web-based contact center interface. This innovative platform uniquely combines your voice service with your contact center solution, offering virtual phone numbers that can be activated instantly in over 170 countries. With pricing beginning at just $19.99 per user, AVOXI Genius stands out as one of the most cost-effective options available globally. Additionally, for a limited time, you can enjoy two months free with your subscription, making it an even more enticing choice for businesses looking to enhance their communication capabilities.

Description

United World Telecom (UWT) is a global business voice provider helping organizations simplify international calling and communications infrastructure. Established in 1996, UWT delivers international phone numbers, cloud telephony, and enterprise voice connectivity across 160+ countries. Businesses can provision local, national, and toll-free phone numbers across 160+ countries to establish a local presence in international markets. In supported countries, Local 2-Way Voice enables businesses to make and receive calls using the same local phone number, with local caller ID for outbound calls. UWT supports multiple deployment models. Organizations can manage calling through its cloud phone system and business softphone or connect international voice services to existing PBX, unified communications, and contact center platforms using SIP trunking and Bring Your Own Carrier (BYOC) solutions. The platform includes advanced call routing, IVR, call recording, real-time reporting, AI-powered call insights, CRM integrations, and an online control panel for managing global voice services. With 24/7 live technical support, dedicated account management, and flexible configurations, United World Telecom helps businesses expand internationally without replacing the communications systems they already use.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Zendesk Yes 
Zoho CRM Yes 
3CX No 
Genesys Cloud CX No 
HubSpot CRM No 
Intercom No 
Microsoft Dynamics 365 Yes 
Microsoft Teams No 
Odoo Yes 
SuiteMaster Yes 

Integrations

Salesforce Yes 
Zendesk Yes 
Zoho CRM Yes 
3CX Yes 
Genesys Cloud CX Yes 
HubSpot CRM Yes 
Intercom Yes 
Microsoft Dynamics 365 No 
Microsoft Teams Yes 
Odoo No 
SuiteMaster No 

Pricing Details

$19.99/month/user
Free Trial Yes 
Free Version No 

Pricing Details

$7.95 per month
Plans start at $7.95/month, with pricing varying by country, phone number type, usage, and service configuration. Additional options include outbound calling, business softphones, SIP connectivity, and advanced features. Custom pricing is available for enterprise requirements and higher-volume deployments.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AVOXI

Founded

2001

Country

United States

Website

www.avoxi.com

Vendor Details

Company Name

United World Telecom

Founded

1996

Country

United States

Website

www.unitedworldtelecom.com

Product Features

Business VoIP

Call Parking No 
Call Recording Yes 
Contact Management No 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications No 
Voice Quality Enhancement No 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging No 
Fax Management No 
File Sharing No 
IVR / Voice Recognition Yes 

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization Yes 
Voice Mail Yes 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management No 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

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