Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Disconnected systems, processes, and technologies have emerged as a significant vulnerability, hindering organizations from engaging effectively with the transformative forces of the Digital Business. Many companies continue to struggle with inadequate integration practices, preventing them from fulfilling their Digital commitments. To empower enterprises in swiftly achieving their digital goals, Aspire has developed AURAS, a top-tier integration solution accelerator that seamlessly links all data, applications, and systems throughout the hybrid IT environment, thereby advancing business agility. The path to success lies in connectivity; without rapid organizational integration, you risk lagging behind competitors. If you're unable to meet the expectations of your customers, rest assured that others will step in to fill that gap. Today's consumers are on the lookout for a seamless shopping experience, navigating effortlessly through their purchasing journeys, which underscores the importance of adaptability in the digital landscape. As businesses strive to enhance their digital frameworks, developing robust integration capabilities will be key to staying competitive.
Description
Avaya tackles the increasing challenge of modern communications with the Avaya Aura® Platform, an innovative real-time communications framework that leverages session-based collaboration technologies. Rather than complicating matters or necessitating a complete overhaul of existing systems, the Avaya Aura® Platform provides a streamlined and evolutionary approach that transitions from today's isolated, single-purpose, and geographically constrained communication systems. The outcome is a transformative and economical multimedia communications framework that effectively integrates both current and future investments in voice, video, real-time collaboration, and beyond. Specifically designed to meet the demands of people-centric collaboration within the contemporary engaged enterprise, the Avaya Aura® Platform employs a distinct application of the Session Initiation Protocol (SIP) to harmonize media, networks, devices, applications, and presence over a shared infrastructure. This unification not only enhances communication efficiency but also fosters greater collaboration across various platforms and devices.
API Access
Has API
No
API Access
Has API
No
Integrations
Avaya one-X Communicator
No
CallTools
No
Cogito
No
Dialogflow
No
Dynamics Telephony
No
Eat App
No
InfiBot
No
Korbyt Anywhere
No
LumenVox
No
MiaRec
No
Integrations
Avaya one-X Communicator
Yes
CallTools
Yes
Cogito
Yes
Dialogflow
Yes
Dynamics Telephony
Yes
Eat App
Yes
InfiBot
Yes
Korbyt Anywhere
Yes
LumenVox
Yes
MiaRec
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Aspire Systems
Founded
1996
Country
India
Website
www.aspiresys.com/auras/
Vendor Details
Company Name
Avaya
Country
United States
Website
www.avaya.com/es/documents/fs-avaya-aura-platform-uc4803se.pdf
Product Features
Continuous Integration
Build Log
No
Change Management
No
Configuration Management
No
Continuous Delivery
No
Continuous Deployment
No
Debugging
No
Permission Management
No
Quality Assurance Management
No
Testing Management
No
Integration
Dashboard
No
ETL - Extract / Transform / Load
No
Metadata Management
No
Multiple Data Sources
No
Web Services
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes