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Description
Easily send notifications to groups containing up to 20,000 recipients, while attaching files, images, and videos that are each up to 5MB in size, alongside voice memos lasting up to 5 minutes. With assurance that your messages are acknowledged through confirmations indicating whether they were sent, delivered, and read, you can have peace of mind. Our dedicated technical support team is available 24/7, ensuring you receive assistance whenever you require it. You can enhance one or a few employee accounts or even manage up to 8,000 accounts using our flexible individual or bulk pricing plans. Our messaging platform is fully compatible with leading U.S. carriers and can be utilized on any device that supports text messaging. AT&T Business Messaging seamlessly integrates with most text-receiving devices and accommodates a variety of messaging protocols, including SNPP, WCTP, SMTP, and TAP. Stay connected while on the move by sending and receiving messages from virtually any mobile device, ensuring that your business communications remain distinct from personal messages. This service not only streamlines your communication but also enhances collaboration among teams, making it an essential tool for any growing business.
Description
Utilize your current business phone number to both send and receive text messages, implement auto-responders, set up notifications, and process payments. By engaging with customer queries through SMS or Facebook Messenger, you can enhance support efficiency and responsiveness. Automate critical alerts, such as upcoming bill payments and appointment reminders, using text messaging to keep your clientele informed. Additionally, categorize your customers to send personalized text messages aimed at boosting sales. Facilitate customer transactions or establish subscription services directly within text conversations, eliminating the need to juggle different applications. Given that 90% of text messages are read within just three minutes, you can maintain real-time communication with customers, employees, and contractors through mobile messaging. This approach liberates customer support from the confines of your website's "live chat," allowing clients the convenience to contact you anytime, even while on the move. Furthermore, develop rule-based drip campaigns to effectively nurture both new and VIP customers, ultimately driving your business growth and enhancing customer loyalty. Leveraging these tools can significantly elevate your engagement strategies and streamline your operations.
API Access
Has API
API Access
Has API
Integrations
Facebook Messenger
Slack
Vonage Communications APIs (Nexmo)
X (Twitter)
Integrations
Facebook Messenger
Slack
Vonage Communications APIs (Nexmo)
X (Twitter)
Pricing Details
$3 per month
Free Trial
Free Version
Pricing Details
$50 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AT&T
Founded
1884
Country
United States
Website
www.business.att.com/products/business-messaging.html
Vendor Details
Company Name
Tentie
Founded
2014
Country
United States
Website
www.withrelay.com
Product Features
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
