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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ATEL Softswitch merges exceptional efficiency and durability with user-friendly interfaces that are easy to navigate. Our calling card module is specifically designed around aTel Softswitch, effectively handling complex charges in accordance with the preferences and insights of our clients. This solution perfectly addresses the requirements of any VoIP provider, regardless of its scale. Additionally, the aTel VoIP Billing system operates as a multi-vendor carrier-class charging platform. It seamlessly integrates with VoIP solutions and delivers top-tier revenue assurance capabilities along with ready-made reports that are essential for daily operations, marketing strategies, and financial decision-making for business leaders. Moreover, our offering includes a robust customer care platform and comprehensive Billing and Payment systems, simplifying the process for service providers to deliver, activate, support, and manage VoIP services efficiently. With these features, we empower service providers to focus on growth while ensuring their operations run smoothly.

Description

In the current digital landscape, operators are challenged to deliver tailored offers in real time to individual consumers while also managing extensive relationships with enterprise clients. Achieving this demands heightened agility in processes, flexible pricing and bundling strategies, and accurate insights throughout various operations, including customer service, network management, revenue management, and content collaboration. CSG Encompass serves as a comprehensive solution for real-time rating, charging, and billing, streamlining costs and enhancing consistency within your organization. With this robust platform, businesses can quickly introduce new services and benefit from a scalable architecture that adapts to growing needs. Additionally, operators can implement any pricing model and accept diverse payment methods, all while maintaining an integrated customer view through pre-built customer management features. This holistic approach not only optimizes operational efficiency but also empowers businesses to respond dynamically to market changes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Microsoft Azure
Vertex

Integrations

Amazon Web Services (AWS)
Microsoft Azure
Vertex

Pricing Details

$500 one-time payment
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

New Concept Technologies

Website

www.newconcepttechnologies.com

Vendor Details

Company Name

CSG International

Founded

1994

Country

United States

Website

www.csgi.com/products/encompass/

Product Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Product Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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