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ease
features
design
support

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Description

ARDOIZA serves as a digital platform for restaurant reservations and takeaway orders, enabling patrons to arrange table bookings and submit Click & Collect requests via either a restaurant's own website or an ARDOIZA-operated site. Restaurant staff can oversee bookings, manage orders, adjust menus, and track availability through an intuitive online dashboard and the ARDOIZA Pro mobile app, which allows them to accept incoming orders, determine preparation durations, confirm table reservations, and indicate when dishes are no longer available. Customers have the flexibility to pay at the time of collection or, if the restaurant opts for it, online using its Stripe account; the system also accommodates deposits and gift card transactions. Additionally, a WordPress plugin integrates the booking and ordering functionalities seamlessly into existing websites, while migration from GloriaFood menus is supported. Future developments aim to introduce promotional features, provide hosted restaurant websites, and support operations across multiple venues. Currently, ARDOIZA is exclusively offered to registered businesses in France and does not include delivery services, focusing solely on enhancing the dining experience for both customers and restaurant teams.

Description

Kayana WhatsApp Ordering, also known as AskKay, is an innovative cloud-based platform tailored for restaurants, cafés, takeaways, and other hospitality businesses. This service enables customers to explore a menu, choose their desired items, and place orders for delivery, collection, takeaway, or dining in, all while receiving a convenient checkout link via WhatsApp to facilitate payment without the need for additional apps or account setups. An artificial intelligence-driven order assistant manages customer inquiries, assists in creating the order basket, provides information about menu items, and can recommend extras to enhance the dining experience. Businesses can seamlessly integrate this service with Kayana EPOS, ensuring that menus and pricing are automatically updated and that incoming orders are efficiently processed within their existing point-of-sale systems. Additionally, operators have the flexibility to customize order types, set up QR-code access points, and designate specific business WhatsApp numbers, while customers are kept informed about their order status through chat notifications. This service is crafted for those in the hospitality sector who aim to streamline direct orders and customer interactions via WhatsApp, complementing their traditional in-store services effectively. Such an approach not only enhances customer convenience but also fosters a more engaging dining experience.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

GloriaFood Yes 
Stripe Yes 
WhatsApp No 
WordPress Yes 

Integrations

GloriaFood No 
Stripe No 
WhatsApp Yes 
WordPress No 

Pricing Details

€29/month
Basic costs €29/month for one website and venue. Essential costs €40/month and includes a hosted website. Pro costs €89/month and includes up to three venues and three website licenses. Additional venues cost €14.99/month for the second and third venues, then €12.74/month from the fourth. Paid plans have no minimum commitment and charge no commission on orders or bookings. Each account includes one 30-day trial; a payment card is required, and billing begins after the trial unless canceled. The free Menu offer includes a hosted menu, allergen information, a QR code and booking requests, but not online ordering or the app. Stripe processing fees are paid by the restaurant.
Free Trial Yes 
Free Version No 

Pricing Details

1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ARDOIZA

Founded

2009

Country

France

Website

www.ardoiza.fr/en/

Vendor Details

Company Name

Kayana for Business

Founded

2021

Country

United Kingdom

Website

kayanaforbusiness.com/uk/products/whatsapp-ordering/

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

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