Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The AQURIT™ solution from AQ2 empowers utility companies to efficiently manage customer payments, including bills and checks, in substantial volumes, thereby allowing them to allocate more resources towards maintaining the high standard of service that their customers expect. This innovative approach is advantageous for cooperatives, municipalities, and rural utilities alike, as it streamlines processes through automation. By utilizing check and remittance coupon image scanning, the need for manual data entry of monthly payments is significantly reduced. Our software is capable of reading each scan to extract relevant information, whether it involves checks alone, checks accompanied by coupons, or full-page documents. Once the data is captured, it ensures that debits and credits are balanced, compiles the information into a transaction for posting, and seamlessly uploads it to any accounting system in use. With AQ2’s AQURIT™ solution, you can digitally gather more customer information while keeping staff levels unchanged, ultimately enabling you to serve a larger segment of your community without compromising your financial health. Furthermore, this efficiency not only enhances customer satisfaction but also strengthens the operational capabilities of your utility service.

Description

EDAMS Billing & CRM is an integrated commercial web-based management solution tailored to meet the distinct needs of Utility Services Providers and Municipalities. This system encompasses all aspects of revenue management and the customer relationship lifecycle, featuring tools for online inquiries, meter readings, route management for meter reading, debt oversight, revenue collection, direct sales, and the management of meters and connections, along with billing and comprehensive management reporting. The EDAMS – Enquiries module allows users to swiftly access all pertinent information regarding a customer, including personal data, associated properties, installed connections and meters, meter history, charges, payments, financial adjustments, refunds, deposits, monthly billing, debt management records, and customer application history. Moreover, EDAMS CRM serves as an all-encompassing customer service platform that effectively manages every application and activity related to customer interactions, ensuring a seamless experience for both service providers and customers alike. This holistic approach enhances operational efficiency and fosters better engagement with users.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AQ2 Technologies

Founded

1999

Country

United States

Website

www.AQ2tech.com

Vendor Details

Company Name

Hydro-Comp Enterprises

Founded

1986

Country

Cyprus

Website

edams.com/products/billing-customer-services/

Product Features

Utility Billing

ACH Payment Processing Yes 
Account Management No 
Billing & Invoicing No 
Cable No 
Collections Management Yes 
Customer Management No 
Electricity No 
Meter Management No 
Metered Billing Yes 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management No 
Service Call Management No 
Trash No 
Water Yes 
Work Order Management No 

Product Features

Utility Billing

ACH Payment Processing No 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out Yes 
Natural Gas No 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management Yes 
Trash No 
Water Yes 
Work Order Management Yes 

Alternatives

Rural Billing Reviews

Rural Billing

Redline Data Systems

Alternatives

Alliance Windows Suite Reviews

Alliance Windows Suite

United Systems & Software
Brook Reviews

Brook

Inkey Solutions
UtilityTrakR Reviews

UtilityTrakR

Starnik
Edmunds Utility Billing Reviews

Edmunds Utility Billing

Edmunds GovTech
CORE Utility Billing Reviews

CORE Utility Billing

CORE Utilities
EDAMS Permits & Licensing Reviews

EDAMS Permits & Licensing

Hydro-Comp Enterprises
IMS Utility Billing Reviews

IMS Utility Billing

Information Management Services