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Description
The AQURIT™ solution from AQ2 empowers utility companies to efficiently manage customer payments, including bills and checks, in substantial volumes, thereby allowing them to allocate more resources towards maintaining the high standard of service that their customers expect. This innovative approach is advantageous for cooperatives, municipalities, and rural utilities alike, as it streamlines processes through automation. By utilizing check and remittance coupon image scanning, the need for manual data entry of monthly payments is significantly reduced. Our software is capable of reading each scan to extract relevant information, whether it involves checks alone, checks accompanied by coupons, or full-page documents. Once the data is captured, it ensures that debits and credits are balanced, compiles the information into a transaction for posting, and seamlessly uploads it to any accounting system in use. With AQ2’s AQURIT™ solution, you can digitally gather more customer information while keeping staff levels unchanged, ultimately enabling you to serve a larger segment of your community without compromising your financial health. Furthermore, this efficiency not only enhances customer satisfaction but also strengthens the operational capabilities of your utility service.
Description
Introducing a comprehensive customer information system that facilitates the management of utility billing, accounts receivables, and meter tracking. This innovative software simplifies utility billing processes such as setting up new customers, entering or interfacing meter readings, making edits, and generating invoices. Enhance the management of customer receivables and payment processing to optimize efficiency. The system provides valuable insights that aid in forecasting cash flow, addressing delinquent accounts, and generating financial reports. It also ensures efficient meter inventory management and vigilant monitoring of meter data. This application diligently records individual meter information, testing histories, and past records. In addition, it allows for the seamless management of customer service orders, fully integrated with your customer information system (CIS). This integration streamlines service dispatch, fosters collaboration across departments, and enhances customer relations through real-time access to service order data. By overseeing customer service delivery and managing facilities with a unified management tool, you can improve operational efficiency and customer satisfaction significantly. This system is designed to adapt to the evolving needs of utility management, ensuring that you remain at the forefront of customer service excellence.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AQ2 Technologies
Founded
1999
Country
United States
Website
www.AQ2tech.com
Vendor Details
Company Name
United Systems & Software
Founded
1977
Country
United States
Website
www.united-systems.com
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
