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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

AQF is a sophisticated quality management software designed by experts in quality assurance. This comprehensive solution enables companies to completely abandon paper-based processes, facilitating seamless execution of all quality assurance activities. We provide a flexible, modular service that allows organizations to select a product tailored to their specific needs without incurring unnecessary expenses. The only essential module required for implementing additional features is the primary one. Not only does the AQF module enhance its own capabilities, but it also integrates well with any existing software or ERP systems your company may already have in place. You can easily create, manage, and share your internal controls, supplier audits, procedures, and documentation. Streamlining procedures among users is simplified, as it allows for the assignment of specific rights to regulate outgoing information. Additionally, it automates documentation requests to prevent any oversights. With the integration of Internet of Things (IoT) technology, you can effectively monitor and control environmental factors such as temperature and humidity, further enhancing your quality management processes. This holistic approach ensures that quality assurance is not only efficient but also adaptable to the evolving needs of your organization.

Description

To enhance customer experience management and execute a successful action plan, it is crucial to assess various communication channels such as calls, emails, and chats while gathering satisfaction data throughout both the client and employee journeys. This process involves defining and implementing specific action plans based on the gathered insights. For decision-makers and service providers, evaluating the quality of customer relationships ranks among the highest priorities. Hubicus presents a comprehensive SaaS solution that incorporates three interconnected strategies: Quality Monitoring, which involves compliance assessments of processes; Feedback Management, which focuses on multi-channel surveys; and Skills Development, including knowledge quizzes and the management of employee competencies. The Quality Monitoring feature allows users to establish personalized criteria and evaluation frameworks, select the specific interactions they wish to assess, and subsequently analyze and disseminate findings. With an extensive array of advanced features, Hubicus Quality Monitoring supports an unlimited number of criteria, ensuring tailored assessments that address various needs. The continuous improvement of customer experience hinges on the insightful analysis provided through these tools.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$200 per user, per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BGR Informatique

Founded

2004

Country

Canada

Website

aqf-systeme.com

Vendor Details

Company Name

Hubicus

Founded

2007

Country

France

Website

www.hubicus.com

Product Features

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Product Features

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

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