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Description
APPbyYOU provides a messaging platform that serves as the foundation for our messenger systems. This platform enables seamless connections with any existing systems within your organization. For instance, you can utilize MEXS as a smart factory messenger to link your machines and manage faults through chat. Additionally, integrating ERP and CRM systems is a straightforward process. You can adapt a variety of workflows based on specific use cases. Whether you choose an on-premise solution or a cloud-based service, the responsibility for data sovereignty remains with you. Personalize your messaging system using the AppEditor and enhance functionality through various widgets, including those for vacation requests and sick leave. With MEXS, secure communication is guaranteed, ensuring GDPR compliance and device independence, which ultimately boosts productivity and fosters better team collaboration within your organization. By implementing your own messaging service and cloud solution, you can effectively address the challenges posed by platforms like WhatsApp and Dropbox, thereby enhancing your team's collaborative efforts. This holistic approach not only streamlines communication but also empowers your workforce to engage more effectively.
Description
SendSeven is a GDPR-compliant unified messaging and customer engagement platform that connects WhatsApp, SMS, Email, Instagram, Messenger, Live Chat, and Telegram through one REST API and one shared team inbox. As an official Meta Business Partner, SendSeven lets support and marketing teams run every customer conversation from a single screen.
Core capabilities:
• Omnichannel shared inbox — every conversation from 7 channels in one place, with team assignments, tags, notes, snooze, and full conversation history.
• WhatsApp Business API — official access with Coexistence, so you connect your existing number without migrating to the Cloud API.
• AI chatbot & Knowledge Base — a RAG-powered assistant that answers from your own content, with smart handoff to a human when it is unsure.
• Visual Flow Builder — drag-and-drop, no-code automation for routing, auto-replies, lead capture, and multi-step conversations.
• Campaigns — WhatsApp broadcasts, SMS campaigns, email newsletters, and browser push with segmentation and scheduling.
• REST API, webhooks, Zapier & n8n — send and receive across every channel from one endpoint, with real-time event notifications.
• Analytics & auto-translation — track message costs, delivery, and performance, and translate conversations across 100+ languages in real time.
Pay-as-you-go pricing starts at €9 per channel/month, with Scale and Business plans for higher volumes. No per-user fees, unlimited seats and contacts, and inbound messages are always free. A developer-focused API-only plan is available.
SendSeven runs on EU servers in Frankfurt, is GDPR-compliant, EU AI Act ready, and made in Germany. Start with a 14-day free trial including 100 test messages — no credit card required.
API Access
Has API
API Access
Has API
Integrations
Facebook
Facebook Messenger
Instagram
SAP CRM
SAP Concur
Salesforce
Telegram
WhatsApp
YouTube
Zapier
Integrations
Facebook
Facebook Messenger
Instagram
SAP CRM
SAP Concur
Salesforce
Telegram
WhatsApp
YouTube
Zapier
Pricing Details
€4 per user per month
Free Trial
Free Version
Pricing Details
€9 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
APPbyYOU
Founded
2012
Country
Germany
Website
mexs.io
Vendor Details
Company Name
SendSeven GmbH
Founded
2026
Country
Germany
Website
sendseven.com
Product Features
Internal Communications
App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content