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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

APPbyYOU provides a messaging platform that serves as the foundation for our messenger systems. This platform enables seamless connections with any existing systems within your organization. For instance, you can utilize MEXS as a smart factory messenger to link your machines and manage faults through chat. Additionally, integrating ERP and CRM systems is a straightforward process. You can adapt a variety of workflows based on specific use cases. Whether you choose an on-premise solution or a cloud-based service, the responsibility for data sovereignty remains with you. Personalize your messaging system using the AppEditor and enhance functionality through various widgets, including those for vacation requests and sick leave. With MEXS, secure communication is guaranteed, ensuring GDPR compliance and device independence, which ultimately boosts productivity and fosters better team collaboration within your organization. By implementing your own messaging service and cloud solution, you can effectively address the challenges posed by platforms like WhatsApp and Dropbox, thereby enhancing your team's collaborative efforts. This holistic approach not only streamlines communication but also empowers your workforce to engage more effectively.

Description

Lemur Live Chat Integration offers a comprehensive solution for customer communication by consolidating instant messaging and online chat into a single widget. Support agents can be reached directly through calls, eliminating the need for callbacks. With just a few simple clicks, you can integrate this tool with your website and CRM systems, making it adaptable to any website design. The chat settings can be customized to meet specific business needs and preferences, allowing for a tailored experience. Furthermore, customer data can be transferred seamlessly to CRM systems, enhancing efficiency. Lemur Live Chat encourages innovative approaches to client interaction, enabling communication through live chat or various messenger apps. By integrating Lemur Live Chat into your website and CRM quickly, support managers can receive direct calls and access comprehensive client data immediately after the first interaction. This integration includes popular platforms like Viber, Telegram, WhatsApp, Facebook, and VK, ensuring clients can connect with your support service through their preferred medium. As a result, support agents can handle requests effectively within a unified system while also maintaining organized client information storage. Overall, this integration streamlines support operations and enhances client satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Discord
Facebook
Facebook Messenger
Kommo
LINE
Planfix
SAP CRM
SAP Concur
Salesforce
Skype
Slack
Telegram
VK
Viber
WeChat
WhatsApp
YouTube

Integrations

Discord
Facebook
Facebook Messenger
Kommo
LINE
Planfix
SAP CRM
SAP Concur
Salesforce
Skype
Slack
Telegram
VK
Viber
WeChat
WhatsApp
YouTube

Pricing Details

€4 per user per month
Free Trial
Free Version

Pricing Details

$9 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

APPbyYOU

Founded

2012

Country

Germany

Website

mexs.io

Vendor Details

Company Name

Lemur

Founded

2018

Country

Poland

Website

lemur.io

Product Features

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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