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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our versatile and diverse suite enables you to integrate all your software needs from one central platform, encompassing functionalities like online booking, payment processing, accounting software integration, managing access control, and offering payment options through biometric readers, as well as allowing visitors to make partial payments throughout the year via our web portal; Anemone efficiently merges these vital components of your business operations into a single cohesive software solution! With this module, customers can easily reserve a space online by entering their complete contact information and securing their reservation with a deposit. Additionally, the Biometrics module allows you to set a budget within Anemone, facilitating access through fingerprint verification at various strategic points across your campsite, marina, hostel, or other venues, thereby enhancing security and streamlining operations. This comprehensive approach not only simplifies management but also improves customer satisfaction by offering flexible payment solutions.

Description

Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cubby No 
Hummingbird No 
SiteLink Web Edition No 
WebSelfStorage No 
monday AI work platform No 
storEDGE No 

Integrations

Cubby Yes 
Hummingbird Yes 
SiteLink Web Edition Yes 
WebSelfStorage Yes 
monday AI work platform Yes 
storEDGE Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$2.25 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ROCKSOFT

Founded

1993

Country

Canada

Website

www.rocksoft.ca

Vendor Details

Company Name

Automated Storage Call Center

Founded

2021

Country

Iceland

Website

www.automatedstoragecallcenter.com

Product Features

Self Storage

Customer Management No 
Deposit Tracking Yes 
Gate/Access Control No 
Interactive Property Map No 
Late Fee Calculation Yes 
Lead Management No 
Move-In / Move-Out Wizard Yes 
Multi-Location Yes 

Product Features

Self Storage

Customer Management No 
Deposit Tracking No 
Gate/Access Control No 
Interactive Property Map No 
Late Fee Calculation No 
Lead Management No 
Move-In / Move-Out Wizard No 
Multi-Location No 

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