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Average Ratings 0 Ratings

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ease
features
design
support

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Description

The implementation of automated billing and contract management is essential for minimizing revenue loss while enhancing customer satisfaction and enabling self-service options. AMCS's comprehensive solution is meticulously designed to navigate the complexities present in the dynamic utilities sector. Automated meter readings are seamlessly integrated into the system and billed according to the customer's contractual guidelines; invoices can be generated digitally or dispatched to a trusted printing service for mailing; customers enjoy the convenience of autopay, online payment methods, or traditional mail. A customizable customer portal allows clients to easily access and manage their accounts, view statements, make payments online, and submit service requests. Furthermore, AMCS's innovative billing and contracts management system streamlines invoicing and payment processing, resulting in more efficient personnel operations while significantly decreasing errors associated with manual data handling. This advancement not only improves operational efficiency but also fosters a more responsive and user-friendly experience for customers.

Description

The Itron Enterprise Edition (IEE) Meter Data Management System (MDMS) stands out as a premier data management solution catering to residential gas, water, and electric meters, as well as commercial and industrial meters and IoT sensors. Our continuously advancing platform offers the necessary flexibility, value, and functionality to meet your requirements, no matter the scale of your deployment. For the larger investor-owned utility (IOU) sector, IEE MDMS serves as a highly scalable enterprise application that centralizes the collection, processing, storage, and intricate analysis of data from smart devices, along with device events and alarms. Meanwhile, IEE Essentials is tailored for municipal and cooperative markets, providing the essential features of our leading IEE MDMS without compromising on quality or capabilities of the standard offering, all while being cost-effective. Recognized as the most widely deployed meter data management system globally, IEE boasts an extensive installed base of over 100 customers spread across six continents, managing in excess of 45 million meters currently in operation. This widespread adoption illustrates the trust and reliance on IEE for efficient meter data management solutions worldwide.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ABB Ability
ACS
Accenture Cloud Trade Promotion Management
AclaraONE
AirVantage
Bidgely
Cisco AnyConnect
Cisco Prime Network
ENSource
Microsoft 365
Microsoft Azure
MindSphere
MyUsage Customer Portal
Nansen.ai
PowerLogic ION EEM
SAP Cloud Platform
TerraGo Edge
VMware vSphere
Verizon Cloud
eInfotree

Integrations

ABB Ability
ACS
Accenture Cloud Trade Promotion Management
AclaraONE
AirVantage
Bidgely
Cisco AnyConnect
Cisco Prime Network
ENSource
Microsoft 365
Microsoft Azure
MindSphere
MyUsage Customer Portal
Nansen.ai
PowerLogic ION EEM
SAP Cloud Platform
TerraGo Edge
VMware vSphere
Verizon Cloud
eInfotree

Pricing Details

$999 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AMCS Group

Founded

2003

Country

Ireland

Website

www.amcsgroup.com/solutions/utility-billing/

Vendor Details

Company Name

Itron

Founded

1977

Country

United States

Website

na.itron.com/products/itron-enterprise-edition-meter-data-management

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Product Features

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

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Alternatives

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