Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The implementation of automated billing and contract management is essential for minimizing revenue loss while enhancing customer satisfaction and enabling self-service options. AMCS's comprehensive solution is meticulously designed to navigate the complexities present in the dynamic utilities sector. Automated meter readings are seamlessly integrated into the system and billed according to the customer's contractual guidelines; invoices can be generated digitally or dispatched to a trusted printing service for mailing; customers enjoy the convenience of autopay, online payment methods, or traditional mail. A customizable customer portal allows clients to easily access and manage their accounts, view statements, make payments online, and submit service requests. Furthermore, AMCS's innovative billing and contracts management system streamlines invoicing and payment processing, resulting in more efficient personnel operations while significantly decreasing errors associated with manual data handling. This advancement not only improves operational efficiency but also fosters a more responsive and user-friendly experience for customers.
Description
The Itron Enterprise Edition (IEE) Meter Data Management System (MDMS) stands out as a premier data management solution catering to residential gas, water, and electric meters, as well as commercial and industrial meters and IoT sensors. Our continuously advancing platform offers the necessary flexibility, value, and functionality to meet your requirements, no matter the scale of your deployment. For the larger investor-owned utility (IOU) sector, IEE MDMS serves as a highly scalable enterprise application that centralizes the collection, processing, storage, and intricate analysis of data from smart devices, along with device events and alarms. Meanwhile, IEE Essentials is tailored for municipal and cooperative markets, providing the essential features of our leading IEE MDMS without compromising on quality or capabilities of the standard offering, all while being cost-effective. Recognized as the most widely deployed meter data management system globally, IEE boasts an extensive installed base of over 100 customers spread across six continents, managing in excess of 45 million meters currently in operation. This widespread adoption illustrates the trust and reliance on IEE for efficient meter data management solutions worldwide.
API Access
Has API
No
API Access
Has API
No
Integrations
ACS
No
Ameresco AssetPlanner
No
Bidgely
No
Cisco Prime Network
No
Dropcountr
No
Honeywell Forge
No
Microsoft 365
No
Microsoft Azure
No
Oracle Cloud Infrastructure
No
Powerley Home Energy Management
No
Integrations
ACS
Yes
Ameresco AssetPlanner
Yes
Bidgely
Yes
Cisco Prime Network
Yes
Dropcountr
Yes
Honeywell Forge
Yes
Microsoft 365
Yes
Microsoft Azure
Yes
Oracle Cloud Infrastructure
Yes
Powerley Home Energy Management
Yes
Pricing Details
$999 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
AMCS Group
Founded
2003
Country
Ireland
Website
www.amcsgroup.com/solutions/utility-billing/
Vendor Details
Company Name
Itron
Founded
1977
Country
United States
Website
na.itron.com/products/itron-enterprise-edition-meter-data-management
Product Features
Utility Billing
ACH Payment Processing
Yes
Account Management
Yes
Billing & Invoicing
Yes
Cable
Yes
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
Yes
Water
Yes
Work Order Management
Yes
Utility Management Systems
Billing & Invoicing
Yes
Cable
Yes
Customer Management
Yes
Demand Planning
No
Electricity
Yes
Natural Gas
Yes
Plant Management
Yes
Service Call Management
Yes
Trash
Yes
Water
Yes
Work Order Management
Yes
Workforce Management
Yes
Product Features
Utility Management Systems
Billing & Invoicing
No
Cable
No
Customer Management
No
Demand Planning
No
Electricity
No
Natural Gas
No
Plant Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No
Workforce Management
No