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Average Ratings 0 Ratings
Description
The Annual Maintenance Contract Management Software efficiently maintains all pertinent information regarding service agreements that encompass various products, and it proactively alerts clients to renew their AMCs as expiration approaches. The software facilitates customer service through product support, complaint management, warranty oversight, and integration with SMS and email communications. Additionally, technicians are empowered to finalize service calls on-site and generate comprehensive digital field service reports. By utilizing AMCdesk, the field service software, technicians can access services via mobile applications, eliminating cumbersome manual tasks. This solution also allows for tracking of time and expenses, updating on-site statuses, and sending reports directly to the office. As a robust tool for managing IT rentals, it consolidates all necessary features into a single integrated platform that meticulously monitors each device. Furthermore, its exceptional customization options make it perfect for creating and overseeing orders, enhancing overall operational efficiency.
Description
You have recently taken charge of a significant service agreement previously managed by a colleague, only to discover that essential contract files and communications between the involved parties are incomplete and many records are missing. While available records suggest that performance standards are being met and customer satisfaction is reportedly high, informal discussions among the contract management team imply a different reality. After diligent searching, you finally find a physical copy of the service agreement, but to your dismay, it remains unsigned by the provider. Furthermore, while the agreement outlines several key performance indicators, it lacks any objective and quantifiable performance targets. To complicate matters further, upon reviewing the document, you realize that the option to renew the contract will expire in just three months, with no opportunity for unilateral extension. This situation necessitates immediate attention to rectify the underlying issues and evaluate the current status of the service agreement before the deadline approaches.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$199.00/year
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Arc ProLite
Website
arcprolite.com
Vendor Details
Company Name
Govology
Country
Australia
Website
www.govology.com.au
Product Features
Contract Management
Buy Side (Suppliers)
Completion Tracking
Compliance Tracking
Contract Lifecycle Management
Electronic Signature
Full Text Search
Government Contracts
Pre-built Templates
Sell Side (Customers)
Specialty Contracts
Version Control
Workflow Management
Product Features
Contract Management
Buy Side (Suppliers)
Completion Tracking
Compliance Tracking
Contract Lifecycle Management
Electronic Signature
Full Text Search
Government Contracts
Pre-built Templates
Sell Side (Customers)
Specialty Contracts
Version Control
Workflow Management