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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Annual Maintenance Contract Management Software efficiently maintains all pertinent information regarding service agreements that encompass various products, and it proactively alerts clients to renew their AMCs as expiration approaches. The software facilitates customer service through product support, complaint management, warranty oversight, and integration with SMS and email communications. Additionally, technicians are empowered to finalize service calls on-site and generate comprehensive digital field service reports. By utilizing AMCdesk, the field service software, technicians can access services via mobile applications, eliminating cumbersome manual tasks. This solution also allows for tracking of time and expenses, updating on-site statuses, and sending reports directly to the office. As a robust tool for managing IT rentals, it consolidates all necessary features into a single integrated platform that meticulously monitors each device. Furthermore, its exceptional customization options make it perfect for creating and overseeing orders, enhancing overall operational efficiency.

Description

You have recently taken charge of a significant service agreement previously managed by a colleague, only to discover that essential contract files and communications between the involved parties are incomplete and many records are missing. While available records suggest that performance standards are being met and customer satisfaction is reportedly high, informal discussions among the contract management team imply a different reality. After diligent searching, you finally find a physical copy of the service agreement, but to your dismay, it remains unsigned by the provider. Furthermore, while the agreement outlines several key performance indicators, it lacks any objective and quantifiable performance targets. To complicate matters further, upon reviewing the document, you realize that the option to renew the contract will expire in just three months, with no opportunity for unilateral extension. This situation necessitates immediate attention to rectify the underlying issues and evaluate the current status of the service agreement before the deadline approaches.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$199.00/year
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Arc ProLite

Website

arcprolite.com

Vendor Details

Company Name

Govology

Country

Australia

Website

www.govology.com.au

Product Features

Contract Management

Buy Side (Suppliers)
Completion Tracking
Compliance Tracking
Contract Lifecycle Management
Electronic Signature
Full Text Search
Government Contracts
Pre-built Templates
Sell Side (Customers)
Specialty Contracts
Version Control
Workflow Management

Product Features

Contract Management

Buy Side (Suppliers)
Completion Tracking
Compliance Tracking
Contract Lifecycle Management
Electronic Signature
Full Text Search
Government Contracts
Pre-built Templates
Sell Side (Customers)
Specialty Contracts
Version Control
Workflow Management

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