TracPro Description
Imagine that you recently took over the management of a major service contract from a colleague. The records and contract files are missing, as well as communications and contracts between the parties. Records show that customers are satisfied with the performance standards and high customer satisfaction. Actual conversations with contract management team members suggest otherwise. Finally, you were able to locate a copy of the service agreement in hard copy. However, the provider had not signed it. The specifications contained key performance indicators but did not include any objective or measurable performance targets. Worse, the agreement expires in three month's time without any unilateral right to renewal.
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TracPro Features and Options
Contract Management Software
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