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API Access
Has API
API Access
Has API
Screenshots View All
Screenshots View All
Integrations
Azure Active Directory Identity Protection
Azure App Service
Azure DevOps Projects
Dynamics 365 Commerce
Jira Service Management
Microsoft 365
Microsoft Outlook
Microsoft Power Automate
Microsoft Power BI
Microsoft SharePoint
Integrations
Azure Active Directory Identity Protection
Azure App Service
Azure DevOps Projects
Dynamics 365 Commerce
Jira Service Management
Microsoft 365
Microsoft Outlook
Microsoft Power Automate
Microsoft Power BI
Microsoft SharePoint
Pricing Details
$2.00/user
Free Trial
Free Version
Pricing Details
$1,299 per server
Free Trial
Free Version
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Support
Phone Support
24/7 Live Support
Online
Support
Phone Support
24/7 Live Support
Online
Training
Documentation
Webinars
Live Online
In Person
Training
Documentation
Webinars
Live Online
In Person
Vendor Details
Company Name
ALVAO
Founded
1999
Country
United States
Website
www.alvao.com
Vendor Details
Company Name
HarePoint
Founded
2003
Country
Canada
Website
www.harepoint.com/Products/HarePointHelpDesk/Default.aspx
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management