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Description
Empower hotel staff to focus on high-impact tasks while maximizing efficiency with ALICE, a comprehensive platform designed to enhance operations and communication. This all-in-one solution elevates productivity and enhances guest experiences by ensuring that all teams and tasks are interconnected, monitored, comprehended, and refined in a single hub. By facilitating intelligent task allocation and management, staff can significantly increase their output. Furthermore, this platform provides clear visibility and transparency into all operations, enabling informed decision-making for hotel management. With actionable insights, you can hold both individuals and specific departments accountable for their performance. Ultimately, this hotel operations management tool streamlines communication, task coordination, and guest satisfaction, delivering an integrated solution for modern hospitality challenges. As a result, your hotel can cultivate a more efficient and responsive environment, leading to enhanced overall performance.
Description
GuestService is an all-in-one solution designed for comprehensive guest engagement. It allows users to place new orders and handle requests via online portals dedicated to guest services. Featuring real-time capabilities and support for multiple languages and platforms, it enables seamless interaction with guests across various digital environments, including web, mobile, kiosks, and lobby areas. By utilizing this single product, you can enhance customer satisfaction, foster loyalty, and boost your revenue streams. GuestService is committed to delivering exceptional experiences for your guests, allowing them to submit requests and monitor their status effortlessly through mobile devices without language barriers or physical contact. Guests will also have access to information about your hotel, services, and local attractions via a digital concierge feature. With no extra setup fees required, you can select a package that suits your needs and get started immediately. Should you need assistance during the installation process, our online chat support team is readily available to help you every step of the way, ensuring a smooth transition. This approach not only simplifies guest interactions but also enhances overall operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Canary Digital Tipping
Yes
Cendyn CMS
Yes
Cendyn Guestrev
Yes
Cendyn Loyalty
Yes
Cendyn Revintel
Yes
INTELITY
Yes
Innspire
Yes
WebRezPro
Yes
Integrations
Canary Digital Tipping
No
Cendyn CMS
No
Cendyn Guestrev
No
Cendyn Loyalty
No
Cendyn Revintel
No
INTELITY
No
Innspire
No
WebRezPro
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€99 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Actabl
Founded
2022
Country
United States
Website
actabl.com/alice/
Vendor Details
Company Name
GuestService
Country
United Kingdom
Website
guestservice.net
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
Yes
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
Yes
Single Property
Yes
Vacation Rental
No
Product Features
Menu
Color-Coding / Upselling Tools
No
Digital Signage / Menu Boards
No
Kiosk Menus
No
Menu Design Tools
No
Menu Item Management
No
POS Integration
No
Pre-Made Menu Templates
No
Printed/Paper Menus
No
QR Code Menus
No
Tablet Menus
No
