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Description
ALEN is here to support your agency, whether you're in need of CAD, RMS, eCitation, secure data sharing, or NCIC query capabilities. With our pay-as-you-go software service, you can enjoy continuous access from anywhere, eliminating worries about uptime, malware, or disaster recovery. If navigating technology feels overwhelming, we're ready to assist! Should you find yourself dissatisfied with your current vendor, we're here to offer solutions! Our mission is to deliver secure, cost-effective, and efficient solutions for agencies across all sizes while leveraging the latest technological advancements. Partnering with us means gaining access to real-time data collaboration, enhancing data-driven decision-making processes, and improving officer safety. The combination of our advanced technology, dependable network, and exceptional customer service has established us as the go-to choice for numerous law enforcement agencies. Additionally, our cloud-based Records Management Solution (RMS) is tailored for departments to effectively oversee their cases, records, documents, and related tasks with ease and efficiency. By choosing ALEN, you’re investing in a future of streamlined operations and enhanced public safety for your agency.
Description
Crossroads Software Inc.'s eCitation System has been embraced by more than 130 law enforcement agencies, streamlining the citation process significantly through features like barcode scanning, user-friendly drop-down menus for frequently used options, and intuitive navigation that facilitates quick implementation. The system dramatically minimizes citation errors by providing lists approved by the courts for violation codes, degrees of violations, court dates, and other essential items, ensuring accuracy and compliance. By using barcode scanning for driver's licenses and vehicle registrations, officers can swiftly and accurately gather information on offenders and their vehicles. Additionally, the ability to configure court dark dates lessens the necessity for amendments in citations. Since officers often focus on specific roads or intersections notorious for traffic violations, after issuing the first citation, many of the details for subsequent citations—such as location, conditions, violation codes, courts, and court dates—remain consistent, thereby enhancing efficiency in the citation process. This technological advancement not only saves time but also helps officers maintain better records and accountability.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ALEN
Founded
2011
Country
United States
Website
www.alen-usa.com
Vendor Details
Company Name
Crossroads Software
Country
United States
Website
web.crossroadssoftware.com/ecitations
Product Features
Law Enforcement
Case Management
Yes
Certification Management
Yes
Court Management
No
Court Management Integration
Yes
Crime Scene Management
No
Criminal Database
Yes
Dispatching
Yes
Evidence Management
Yes
Field Reporting
Yes
Incident Mapping
Yes
Internal Affairs Administration
Yes
Investigation Management
Yes
Scheduling
No
Product Features
Law Enforcement
Case Management
No
Certification Management
Yes
Court Management
Yes
Court Management Integration
Yes
Crime Scene Management
No
Criminal Database
No
Dispatching
No
Evidence Management
Yes
Field Reporting
Yes
Incident Mapping
Yes
Internal Affairs Administration
No
Investigation Management
No
Scheduling
No
