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Description
ALEN is here to support your agency, whether you're in need of CAD, RMS, eCitation, secure data sharing, or NCIC query capabilities. With our pay-as-you-go software service, you can enjoy continuous access from anywhere, eliminating worries about uptime, malware, or disaster recovery. If navigating technology feels overwhelming, we're ready to assist! Should you find yourself dissatisfied with your current vendor, we're here to offer solutions! Our mission is to deliver secure, cost-effective, and efficient solutions for agencies across all sizes while leveraging the latest technological advancements. Partnering with us means gaining access to real-time data collaboration, enhancing data-driven decision-making processes, and improving officer safety. The combination of our advanced technology, dependable network, and exceptional customer service has established us as the go-to choice for numerous law enforcement agencies. Additionally, our cloud-based Records Management Solution (RMS) is tailored for departments to effectively oversee their cases, records, documents, and related tasks with ease and efficiency. By choosing ALEN, you’re investing in a future of streamlined operations and enhanced public safety for your agency.
Description
Advanced cloud technology empowers the Caliber Records Management System (RMS) to seamlessly provide crucial information to front-line officers precisely when it's needed. This web-based RMS is designed for rapid deployment, ensuring exceptional data-sharing capabilities and immediate compliance with both State and Federal NIBRS standards. Join over 11,000 professionals in public safety and private security who rely on Caliber Online RMS to enhance their efficiency and improve community service. A newly introduced feature for Community Self-Reporting utilizes the innovative online RMS Custom Forms, creating a secure web portal for the public to report non-emergency incidents. This initiative promotes social distancing by minimizing in-person interactions between officers and the community for minor reports. By reducing unnecessary contacts, agencies can ensure their officers are more readily available to assist with urgent situations, ultimately leading to better community support and safety. Furthermore, this approach fosters a stronger relationship between law enforcement and the communities they serve, encouraging public engagement and trust.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ALEN
Founded
2011
Country
United States
Website
www.alen-usa.com
Vendor Details
Company Name
Caliber Public Safety
Founded
1975
Country
United States
Website
caliberpublicsafety.com/records-management/
Product Features
Law Enforcement
Case Management
Yes
Certification Management
Yes
Court Management
No
Court Management Integration
Yes
Crime Scene Management
No
Criminal Database
Yes
Dispatching
Yes
Evidence Management
Yes
Field Reporting
Yes
Incident Mapping
Yes
Internal Affairs Administration
Yes
Investigation Management
Yes
Scheduling
No
Product Features
Law Enforcement
Case Management
No
Certification Management
Yes
Court Management
No
Court Management Integration
Yes
Crime Scene Management
No
Criminal Database
No
Dispatching
Yes
Evidence Management
No
Field Reporting
No
Incident Mapping
Yes
Internal Affairs Administration
No
Investigation Management
No
Scheduling
No
