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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

AIVM Brain serves as a regulated and verifiable AI knowledge-sharing platform utilized by a company's workforce alongside its AI agents. It integrates seamlessly with existing tools such as Slack, Google Drive, Notion, GitHub, Box, Confluence, Salesforce, and Telegram, ensuring that the original permissions of each source remain intact, allowing both users and agents to access only the information they are authorized to view. All access is meticulously logged in a tamper-proof, content-agnostic audit trail that confirms who requested information and what was revealed, while refraining from storing any actual content, and this log can be verified independently by auditors. Agents interact with Brain through a controlled MCP endpoint that incorporates mandates, human oversight, and an emergency kill switch. The platform is designed to be model-agnostic, compatible with AI models like Claude, OpenAI, and Gemini, or even a customer's proprietary model using a bring-your-own-key approach, and it ensures that no customer data is used for training purposes. Among its enterprise capabilities are single sign-on (SSO), tenant isolation, the ability to revoke permissions in real-time, and ongoing compliance with SOC 2 and ISO 42001 standards. Delivered as a software-as-a-service solution, it offers various access methods, including hosted SaaS, MCP, SDK, REST API, and CLI options, adapting to a variety of enterprise needs. Its robust security and compliance features make it a reliable choice for organizations looking to leverage AI technology responsibly.

Description

A sophisticated Knowledge Base designed to assist both your customers and agents is at your disposal. This system supports your LiveChat agents while simultaneously aiding website visitors. The Internal Widget allows seamless access to your team's expertise directly within the LiveChat application. For customers seeking self-service options, the public Help Center is available 24/7 on your website. Enhance your support capabilities with a tailored, mobile-responsive Help Center where clients can discover solutions independently. Our AI technology will streamline customer interactions by recommending pertinent articles during chats. It’s as simple as clicking to include useful information. You can create a public Help Center in just minutes, empowering customers to find answers to frequently asked questions across any device. By integrating with LiveChat, agents can access valuable resources while engaging with customers. We will recommend articles based on the inquiries made by customers, facilitating quicker resolutions. Additionally, you can address content gaps and refine your articles by incorporating feedback from your customers. Plus, Google Analytics is included for tracking performance. This combination of features not only enhances customer support but also drives efficiency across your communication channels.

API Access

Has API

API Access

Has API

Screenshots View All

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Integrations

Box
Claude
Confluence
Gemini
GitHub
Google Drive
LiveChat
Model Context Protocol (MCP)
Notion
OpenAI
Salesforce
Slack
Telegram

Integrations

Box
Claude
Confluence
Gemini
GitHub
Google Drive
LiveChat
Model Context Protocol (MCP)
Notion
OpenAI
Salesforce
Slack
Telegram

Pricing Details

$18/month
Free Trial
Free Version

Pricing Details

$39 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ChainGPT AI S.A.

Founded

2026

Country

Panama

Website

brain.aivm.io

Vendor Details

Company Name

LiveChat Software

Founded

2002

Country

United States

Website

knowledgebase.ai

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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