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Description

The era when IT merely supported business operations has transformed, as technology now serves as the driving force behind organizational success. Among the key components of a robust IT framework are databases, which must ensure high availability and stringent security measures. Advanced applications not only enhance productivity but also lead to significant cost savings for businesses. Information Dynamics possesses extensive expertise in designing, developing, and implementing a wide range of applications tailored to specific needs. Moreover, we offer specialized HR solutions that empower organizations to be prepared for the future and aligned with market demands. Our services also encompass entry-level recruitment, complemented by comprehensive training and development programs. IDHRBS stands out as a holistic provider of all HR-related services, dedicated to addressing diverse client needs. As your committed HR partner, our knowledgeable team works diligently to surpass client expectations and functions as an integrated ally in achieving their goals. In this ever-evolving landscape, collaborating with a reliable HR partner can be crucial for sustained success.

Description

Kore.ai enables enterprises worldwide to harness the power of AI for automation, efficiency, and customer engagement through its advanced AI agent platform and no-code development tools. Specializing in AI-powered work automation, process optimization, and intelligent service solutions, Kore.ai provides businesses with scalable, customizable technology to accelerate digital transformation. The company takes a model-agnostic approach, offering flexibility across various data sources, cloud environments, and applications to meet diverse enterprise needs. With a strong track record, Kore.ai is trusted by over 500 partners and 400 Fortune 2000 companies to drive their AI strategies and innovation. Recognized as an industry leader with an extensive patent portfolio, it continues to push the boundaries of AI-driven solutions. Headquartered in Orlando, Kore.ai maintains a global presence with offices in India, the UK, the Middle East, Japan, South Korea, and Europe, ensuring comprehensive support for its customers. Through cutting-edge AI advancements, Kore.ai is shaping the future of enterprise automation and intelligent customer interactions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Asana
Azure OpenAI Service
BambooHR
Drift
Freshservice
Genesys Cloud CX
Genesys Cloud EX
HERE
HubSpot Service Hub
Intercom
Jira
Microsoft Graph
NiCE CXone Mpower
OpenAI
Operata
ServiceNow
Shopify
Twilio
Unblu
Value Innovation Labs Marketing Automation Platform

Integrations

Asana
Azure OpenAI Service
BambooHR
Drift
Freshservice
Genesys Cloud CX
Genesys Cloud EX
HERE
HubSpot Service Hub
Intercom
Jira
Microsoft Graph
NiCE CXone Mpower
OpenAI
Operata
ServiceNow
Shopify
Twilio
Unblu
Value Innovation Labs Marketing Automation Platform

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Information Dynamics

Founded

1995

Country

India

Website

infodynamic.net

Vendor Details

Company Name

Kore.ai

Founded

2014

Country

United States

Website

kore.ai

Product Features

Logistics

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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