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Average Ratings 0 Ratings

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Description

Experience high-definition audio and video conferencing alongside seamless team collaboration with no restrictions on the number of meetings or their duration. Enjoy complimentary dial-in options featuring toll-free numbers, simplifying participation. With a single click and no downloads required when using a WebRTC-compatible browser like Chrome, accessing meetings has never been easier. Embrace limitless possibilities with unlimited meetings and minutes, as well as free dial-in features. The user-friendly interface allows for instant joining and a full-screen experience available on both desktop and mobile applications or the web. Benefit from HD video and 8x8's innovative audio quality, along with straightforward screen sharing and remote desktop control, all complemented by cloud-based recording functionality. You can also seamlessly integrate with your preferred enterprise applications, including calendars, Single Sign-On, and directory services. Expand your reach by sharing meetings with an infinite number of participants through direct live streaming to YouTube. The comprehensive 8x8 Video Meetings solution, when paired with Virtual Office, elevates your video conferencing experience by incorporating voice and chat features within one cohesive cloud platform, ensuring enhanced communication for all users. Moreover, the ability to interact with multiple participants simultaneously adds a dynamic element to your virtual gatherings.

Description

DataKnowl serves as a robust platform for customer service and engagement, aimed at fostering strong, lasting connections with clients. It boasts over 50 features such as Interactive Voice Response (IVR), Call Forwarding, Text Messaging, SIP compatibility, and support for multiple users. Utilizing a toll-free number is essential for cultivating a professional image for your business. As a frontrunner in providing toll-free numbers across more than 50 countries, DataKnowl allows you to select an ideal number tailored to your needs. The telephone remains a highly effective medium for engaging with customers, and optimizing this channel can significantly enhance conversation management while incorporating advanced AI-driven services. Additionally, you can handle customer inquiries through email, a crucial channel for interaction, by employing a ticketing system that automatically transforms emails into manageable tickets, ensuring no request goes unaddressed. This comprehensive approach not only streamlines communication but also elevates the overall customer experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

8x8
8x8 Work
Google Calendar
Microsoft 365
YouTube Live

Integrations

8x8
8x8 Work
Google Calendar
Microsoft 365
YouTube Live

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$8 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

8x8

Founded

1987

Country

United States

Website

8x8.vc/

Vendor Details

Company Name

Complexity Intelligence

Country

United States

Website

www.dataknowl.com

Product Features

Live Streaming

Access Control
Audience Analytics
Audience Engagement
Browser-based
Customizable Branding
Encoding
Event Scheduling
Live Streaming Production
Moderation
Monetization Tools
Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording
Social Media Integration
Streaming Platform Integration

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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