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Description
From the viewpoint of a digital engagement manager, 76engage serves as a powerful platform for enhancing digital interaction. It encompasses all essential functions such as publishing, managing, moderating, analyzing, and reporting, catering to the diverse needs of engagement managers. By providing discussions with a solid contextual foundation and relevant background, 76engage ensures that communication is clear and effective. The platform features a user-friendly content management system that simplifies the process of publishing various types of content, including text, images, and videos. With automated moderation alerts, moderators can easily review, adjust participation policies, and maintain oversight of discussions without being tethered to their screens. This allows them to engage with their community more fluidly. Additionally, 76engage offers comprehensive tracking and analysis capabilities. Engagement managers can utilize its advanced reporting interface to customize their reporting parameters, download valuable reports for sharing, and export data for further analysis with their preferred tools. This multifaceted approach empowers digital engagement professionals to optimize their strategies and foster more meaningful interactions.
Description
Social media operates continuously, and you are likely aware that crises can emerge unexpectedly. A single negative tweet has the potential to impact a company's revenue for months on end. Therefore, as a Social Media Brand Manager, it’s crucial to evaluate your readiness to handle emergencies at any hour. If your answer is anything less than a confident "yes," it might be wise to seek assistance from a professional partner. ICUC is a worldwide, multilingual social media team that collaborates with your company to interact with customers at all hours. Renowned for its expertise in community management, ICUC provides social media moderation services designed to facilitate dialogue and address customer service issues. Our moderation strategies are specifically customized for your brand, encompassing services such as text moderation, pre-written engagement responses, video and photo moderation, contest oversight, and more. With a team of specialists proficient in over 20 languages, we ensure that your customers consistently feel heard and valued, fostering lasting relationships. In today’s fast-paced digital landscape, being proactive and prepared can make all the difference for your brand’s reputation.
API Access
Has API
API Access
Has API
Integrations
Facebook
Instagram
Pinterest
X (Twitter)
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
76engage
Founded
2016
Country
Canada
Website
76engage.com
Vendor Details
Company Name
ICUC.Social
Founded
2002
Country
Canada
Website
icuc.social/our-services/social-media-content-moderation/
Product Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Product Features
Content Moderation
Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation