Sogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems.
SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES.
SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.
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Alosant is a branded resident experience platform designed for master-planned communities, residential developers, HOAs, and community management teams. Through one connected app experience, Alosant helps communities manage communication, events, amenity reservations, interactive maps, resident profiles, payments, access control, and day-to-day operations.
Built for communities of any size that need to engage residents, Alosant makes it easier for residents to stay informed, discover events and amenities, participate in community life, and connect with the places around them. For community teams, the platform supports more efficient operations, stronger engagement, and a more consistent resident experience across every stage of community living.
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Aurigo Masterworks Community Engagement
Masterworks Community Engagement is Aurigo’s intelligent solution for modern public engagement and feedback management. It enables government organizations to gather, organize, and analyze constituent input from multiple channels in one centralized platform. AI-driven sentiment analysis automatically categorizes feedback by tone, emotion, and topic. This allows teams to quickly understand public perception without manual review. Interactive, map-based portals make it easier to present projects and collect location-specific comments. Outreach campaigns can extend across social media and multilingual channels to ensure inclusive participation. The platform helps reduce feedback processing time by up to 50%. Built-in compliance tools support federal, state, and local reporting requirements. Real-time dashboards reveal emerging trends and potential project risks early. Masterworks Community Engagement empowers agencies to respond proactively to community needs.
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Coral
Coral offers a variety of tools and experiences tailored for commenters, moderators, community managers, and journalists. It enhances dialogue, streamlines moderation, and is specifically designed to support journalistic endeavors. By utilizing advanced technology, effective design, and proven strategies, Coral enriches the community experience on your site. Users can easily spot journalists in discussions, silence unwelcome voices, share conversations, receive timely notifications, and get alerts for new comments instantly. A comprehensive set of tools enables moderators to swiftly pinpoint disruptive remarks while highlighting top contributions, all powered by intelligent AI technology. Coral fosters increased loyalty and engagement on your platform, empowering you to manage all interactions and data without the intrusion of ads or trackers. Additionally, it seamlessly functions on mobile devices, ensuring a smooth user experience across all platforms. This makes Coral an essential resource for anyone looking to cultivate a thriving online community.
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