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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

4Voice's telecommunications specialists thoroughly evaluate every aspect of your voice communication requirements to create a tailored solution that aligns with your company's budget, bandwidth, and specific priorities. With personalized service and dedicated training, you can expect a seamless deployment process without any downtime, allowing your team to concentrate on essential tasks. Regardless of whether you are making calls from a home office, various branches, or while working remotely, your voice communications are securely managed, ensuring that the cloud service is efficient, clear, and dependable. Moreover, businesses can potentially cut their phone expenses by up to 50% with 4Voice's offerings. By utilizing 4Voice, you benefit from a unified infrastructure that supports both voice and data (Internet), providing local, domestic, long-distance, toll-free, and eFax services, all available at an affordable price. This comprehensive approach simplifies communication while enhancing overall productivity across your organization.

Description

INCITE® is a communications and training platform tailored for mobile use, specifically aimed at frontline employees. It provides instant access to essential information and skills that enhance revenue generation, boost productivity, and foster meaningful customer interactions. Users can stream videos seamlessly without experiencing bandwidth issues. The data generated is actionable, catering to all levels of management. More than a simple logo, the platform allows for easy creation, targeting, and dissemination of communications and training materials. It can be launched in a matter of weeks rather than taking months to implement, representing an enterprise-grade, PCI-compliant solution on a global scale. By facilitating training for employees who are not directly serving customers, INCITE® eliminates the need for off-the-floor training expenses. This approach helps to minimize both travel and in-person training costs. Furthermore, the platform is designed to enhance sales, productivity, and employee retention significantly. It also aids in reducing the number of IT support tickets related to video bandwidth issues, as well as lessening the demand for IT support from content publishers through its user-friendly CMS. In addition, it decreases the need for printing, copying, and shipping materials, while avoiding extra costs for additional store bandwidth through its innovative non-streaming technology. In essence, INCITE® revolutionizes the way organizations approach training and communication in a fast-paced environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Zoom No 

Integrations

Zoom Yes 

Pricing Details

$10 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

4Voice

Founded

2007

Country

United States

Website

www.4voice.net

Vendor Details

Company Name

Multimedia Plus

Founded

1997

Country

United States

Website

multimediaplus.com

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing No 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

Product Features

Sales Enablement

Collaboration No 
Contact Management No 
Content Management No 
Document Management No 
Goals / Quota Management No 
Lead Management No 
Meeting Management No 
Performance Management No 
Presentation Management No 
Proposal Management No 
Territory Management No 
Training Management No 

Alternatives

Alternatives