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Description
3i Infotech fuses extensive industry knowledge with advanced technology skills and global delivery capabilities, utilizing cutting-edge data science, machine learning, predictive analytics, and big data solutions to provide a full spectrum of data services. This extensive suite of offerings is driven by specialized visualization frameworks and our proficiency in due diligence, assessments, and strategic roadmaps, all supported by a solid technological foundation and infrastructure. The Momenta+ platform, which serves as 3i Infotech's data and insights marketplace, equips users with a user-friendly dashboard that interprets data and offers insights to enhance narratives, create effective visualizations, and persuade stakeholders to adopt data-driven approaches. Furthermore, the platform incorporates a storytelling feature designed to highlight critical insights that may not be immediately apparent to end users, thereby enabling organizations to thrive through constant monitoring and optimization of their operations. By leveraging these tools, businesses can better navigate the complexities of data and improve their decision-making processes at every level.
Description
Touch Tone (DTMF) based Interactive Voice Response (IVR) systems are becoming outdated and are increasingly being supplanted by advanced IVRs featuring speech recognition technology. Manam Infotech introduces SpeechVox, a cutting-edge speech recognition IVR that incorporates behavior recognition and artificial intelligence to enhance its performance over time. This innovative solution seamlessly integrates into existing infrastructures and is compatible with a variety of telecom protocols, including E1, T1, SIP, Analog, and SS7. Many users express dissatisfaction when interacting with conventional IVRs, as they often feel disconnected from automated systems. In contrast, Behavioral IVRs like SpeechVox leverage artificial intelligence to adapt to users’ speech patterns, pitch, and historical preferences, creating an experience that closely mimics human interaction. By fostering a more natural dialogue, SpeechVox aims to reduce frustration and improve overall customer satisfaction. Ultimately, this technology represents a significant shift towards more engaging and user-friendly communication systems.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
3i Infotech
Country
India
Website
www.3i-infotech.com/aaa-momenta-data-analytics
Vendor Details
Company Name
Manam Infotech
Founded
2007
Country
India
Website
www.manamtech.com/ivr-banking.html
Product Features
Data Analysis
Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics
Data Visualization
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery
Product Features
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail