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Description

3CX is an open-standards, software-based IP PBX that provides complete Unified Communications right out of the box. 3CX is suitable for all industries and sizes. It can provide everything you need, from mobility and status to advanced call center features and more, at a fraction the cost. 3CX is ideal for remote companies and includes mobile apps, video conference, and website live chat. The installation, management, and maintenance of the PBX are so simple that you can easily manage it yourself, on your own appliance, server, or on a cloud-based platform. You can also choose to have it hosted on 3CX for an easy solution.

Description

As a frontrunner in information logistics, we facilitate seamless communication for businesses across the globe. Our advanced infrastructures, proprietary technology, and exceptional support make this possible. The speed and security with which your information circulates directly impact your operational efficiency. Are you prepared to embrace Retarus? The success of a business relies heavily on nimble and secure communication mechanisms that support their digitized and automated processes. Whether it's newsletters, order confirmations, password resets, or status updates, the rapid delivery of transactional emails is crucial for enhancing the customer experience. Retarus enables you to connect with 99% of all mobile networks, ensuring that nearly everyone worldwide is within your reach, quickly and dependably. Explore our case studies to discover how you can enhance your customer interactions with our enterprise SMS services. You can send tailored content reliably, even to extensive distribution lists, whether through email, fax, or SMS—all through a standardized and user-friendly platform. Communicate effortlessly directly from your web browser, streamlining your communication processes like never before. With Retarus, your business will not only stay connected but will thrive in an increasingly digital landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 Yes 
Acarda Outbound Yes 
Act! Yes 
Azure Marketplace Yes 
Balto Yes 
Bitrix24 Yes 
Centreon Yes 
ConnectWise CPQ Yes 
DID Logic Yes 
Google Contacts Yes 
Halo Service Desk Yes 
HaloPSA Yes 
ITBoost Yes 
New Era Yes 
Ninox Yes 
SIP Caller Yes 
SIPStation Yes 
Video RTC Yes 
Zendesk Yes 
thinQ Yes 

Integrations

Microsoft 365 Yes 
Acarda Outbound No 
Act! No 
Azure Marketplace No 
Balto No 
Bitrix24 No 
Centreon No 
ConnectWise CPQ No 
DID Logic No 
Google Contacts No 
Halo Service Desk No 
HaloPSA No 
ITBoost No 
New Era No 
Ninox No 
SIP Caller No 
SIPStation No 
Video RTC No 
Zendesk No 
thinQ No 

Pricing Details

Free for up to 10 users
3CX Pricing is based on your needs. 3CX FREE is
free forever for up to 10 users. 3CX SMB is our low cost solution for up to 20 users. All other 3CX subscriptions are based on the number of simultaneous calls and not the number of extensions/users. This makes 3CX pricing much more competitive. Enter the number of users you have and we will automatically calculate the 3CX license size your company needs.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

3CX

Founded

2005

Country

United States

Website

www.3cx.com

Vendor Details

Company Name

Retarus

Founded

1992

Country

Germany

Website

www.retarus.com

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement No 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing Yes 
IVR / Voice Recognition Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

Fax Server

Archiving & Retention No 
Automated Routing Yes 
Delivery Management No 
Email to Fax No 
Fax to Email Yes 
FoIP Yes 
Whitelisting / Blacklisting Yes 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form Yes 
Proactive Chat No 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking No 

PBX

Softphone

Audio / Video Conferencing Yes 
Call Logging Yes 
Call Recording Yes 
Call Transfer Yes 
Caller Identification Yes 
Chat / Messaging Yes 
Contact Management Yes 
Fax Management Yes 

Telephony

Auto-Dialer Yes 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

Video Conferencing

Electronic Hand Raising Yes 
Mobile Access Yes 
On-Demand Webcasting Yes 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Web Conferencing

Electronic Hand Raising Yes 
Mobile Access Yes 
On-Demand Webcasting Yes 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat No 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Product Features

Cloud Communication Platform

Audio / Video Conferencing No 
Call Center No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management Yes 
File Sharing No 
IVR / Voice Recognition No 

EDI

AS2 Applications No 
AS2 Specification Compliance No 
Archiving & Retention Yes 
Certificate Management No 
Configuration Data Searching No 
Data Format Translator No 
Flexible Licensing No 
Full Logging No 
Labeling No 

Email Archiving

Access Control No 
Backup Management No 
Compliance Management No 
Data Deduplication No 
Data Export No 
Encryption No 
Retention Management No 
Storage Management No 
Threat Protection No 
eDiscovery No 

Email Security

Anti Spam No 
Anti Virus No 
Email Attachment Protection No 
Encryption No 
Policy Management No 
Quarantine No 
Reporting/Analytics No 
Whitelisting / Blacklisting No 

Fax Server

Archiving & Retention Yes 
Automated Routing Yes 
Delivery Management No 
Email to Fax Yes 
Fax to Email Yes 
FoIP Yes 
Whitelisting / Blacklisting No 

Online Fax

Alerts / Notifications No 
Cloud Storage No 
Electronic Signature No 
Fax via Email No 
HIPAA Compliant No 
Large File Support No 
Local Phone Numbers No 
Mobile Access No 
Toll Free Numbers No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Transactional Email

A/B Testing No 
Contact Database No 
Dynamic Content No 
Email Monitoring No 
Mailing List Management No 
Reporting/Analytics No 
Spam Check No 
Template Management No 

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