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Average Ratings 1,121 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

3CX is an open-standards, software-based IP PBX that provides complete Unified Communications right out of the box. 3CX is suitable for all industries and sizes. It can provide everything you need, from mobility and status to advanced call center features and more, at a fraction the cost. 3CX is ideal for remote companies and includes mobile apps, video conference, and website live chat. The installation, management, and maintenance of the PBX are so simple that you can easily manage it yourself, on your own appliance, server, or on a cloud-based platform. You can also choose to have it hosted on 3CX for an easy solution.

Description

Propel your team toward success by utilizing high-definition video conferencing for meetings that enhance engagement. Guarantee that your communication remains crystal clear to improve project efficiency. In a rapidly evolving business landscape, it is essential that your communication tools are up to date. Avoid any potential misunderstandings by opting for live video meetings, which ensure that all messages are conveyed effectively. Given that body language accounts for over 55% of communication, relying solely on email or audio calls can leave too many ambiguities. As remote work continues to grow, it is crucial to maintain a visual connection with your colleagues to prevent feeling disconnected. Implementing video conferencing will not only strengthen relationships but also promote a collaborative atmosphere among team members. Our mission is to deliver the best experience for users, making it effortless for newcomers to access features like video chats, screen sharing, presentations, remote diagnostics, or training sessions. By choosing user-friendly tools, you can ensure that everyone feels included and empowered to contribute effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

1C:Enterprise
Bitrix24
Coeo
Enapps ERP
FetchIt
FlyNumber
Freshdesk
Freshsales
ITBoost
Kommo
Microsoft Lens
New Era
Newbook
Ninox
PBXDom
SIP Caller
Salesforce Sales Cloud
Video RTC
Zentrunk
thinQ

Integrations

1C:Enterprise
Bitrix24
Coeo
Enapps ERP
FetchIt
FlyNumber
Freshdesk
Freshsales
ITBoost
Kommo
Microsoft Lens
New Era
Newbook
Ninox
PBXDom
SIP Caller
Salesforce Sales Cloud
Video RTC
Zentrunk
thinQ

Pricing Details

Free for up to 10 users
Free Trial
Free Version

Pricing Details

$45 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

3CX

Founded

2005

Country

United States

Website

www.3cx.com

Vendor Details

Company Name

Batipi

Founded

2004

Country

Canada

Website

www.batipi.com

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Fax Server

Archiving & Retention
Automated Routing
Delivery Management
Email to Fax
Fax to Email
FoIP
Whitelisting / Blacklisting

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

PBX

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Product Features

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Alternatives

Alternatives

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