Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Initially developed for electrical contractors, 360e serves as a comprehensive software solution for quoting, scheduling, tracking, and billing, crafted specifically by contractors to meet their needs. This innovative platform enhances efficiency and profitability while removing the everyday operational challenges that can erode profit margins. With its robust, adaptable, and user-friendly interface, 360e oversees everything from service requests to more extensive bidding projects all within a unified system, effectively linking both office and field operations. It is particularly tailored for small to medium-sized businesses, ensuring they have the tools necessary to thrive in a competitive market. By integrating various functions into one platform, 360e not only simplifies processes but also empowers contractors to focus on their core work.

Description

Designed specifically for service professionals by those who understand their needs, mHelpDesk empowers modern service providers to expand their operations. As a leading field service software solution, mHelpDesk provides an extensive array of automation features that enable companies to optimize the management of their field technicians, schedule jobs, oversee work orders, invoice customers, handle billing, and receive payments more swiftly. This innovative platform is essential for any service business looking to enhance productivity and streamline their processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Birdeye No 
Google Analytics No 
Google Calendar No 
Google Workspace No 
Mailchimp No 
PayPal No 
Square Appointments No 
Square POS No 
Square Payments No 
Square Payroll No 
Square for Retail No 
Stripe No 
Twilio No 
WordPress No 

Integrations

QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Birdeye Yes 
Google Analytics Yes 
Google Calendar Yes 
Google Workspace Yes 
Mailchimp Yes 
PayPal Yes 
Square Appointments Yes 
Square POS Yes 
Square Payments Yes 
Square Payroll Yes 
Square for Retail Yes 
Stripe Yes 
Twilio Yes 
WordPress Yes 

Pricing Details

100/month
Free Trial Yes 
Free Version No 

Pricing Details

$99.00/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

360 Enterprises

Founded

2015

Country

United States

Website

my360e.com

Vendor Details

Company Name

mHelpDesk

Founded

2009

Country

United States

Website

www.mhelpdesk.com

Product Features

Construction CRM

Client Tracking Yes 
Contract Management No 
Forecasting No 
Project Management Yes 
Quote Management Yes 
Sales Management Yes 
Scheduling Yes 
Time Management Yes 

Construction Estimating

Accounting Integration Yes 
Audit Trail No 
Bid Management Yes 
Billing & Invoicing Yes 
Building Product Database Yes 
Calculators No 
Change Orders Yes 
Contract Management No 
Cost Database Yes 
Customer Management Yes 
Customizable Templates No 
Electrical Estimating Yes 
HVAC Estimating Yes 
Historical Database Yes 
Job Costing Yes 
Plumbing Estimating Yes 
Price Data / Price Books Yes 
Project Management Yes 
Quote Management Yes 
Reporting/Analytics Yes 
Scheduling Yes 
Subcontractor Management Yes 
Takeoff No 
What-if Analysis No 

Construction Management

Accounting Integration Yes 
Budget Tracking/Job Costing Yes 
CRM Yes 
Change Orders Yes 
Commercial Yes 
Contract Management No 
Contractors No 
Equipment Tracking No 
Estimating Yes 
Incident Reporting No 
Mobile Access Yes 
Offline Access No 
RFI & Submittals Yes 
Residential Yes 
Subcontractor Management Yes 
Timesheets Yes 

Construction Scheduling

Bid Management No 
Change Orders Yes 
Gantt Charts No 
Job Scheduling Yes 
Project Scheduling Yes 
Rescheduling Yes 
Staff Calendar Yes 
Task Management Yes 

Electrical Contractor

Billing & Invoicing Yes 
Commercial / Industrial Yes 
Contract Management Yes 
Customer Database Yes 
Electronic Signature No 
Mobile Access Yes 
Quotes / Estimates Yes 
Scheduling Yes 
Time Tracking Yes 
Work Order Management Yes 

Electrical Estimating

Billing & Invoicing Yes 
Change Orders Yes 
Cost Database Yes 
Project Management Yes 
Quotes / Proposals Yes 
Takeoff No 

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Home Builder

Accounting Management Yes 
Bid Management Yes 
CRM Yes 
Contract Management No 
Job Costing Yes 
Job Scheduling Yes 
Permit Management Yes 
Quotes / Estimates Yes 
Subcontractor Management Yes 
Supplier Management No 
Warranty / Service Management No 

HVAC Estimating

Billing & Invoicing Yes 
Commercial/Industrial Yes 
Cost Database Yes 
Data Import / Export No 
Equipment Maintenance Yes 
Financing Management No 
Labor Rates Yes 
Quotes/Proposals Yes 
Scheduling Yes 
Takeoff No 

Job Costing

Bills of Material No 
Budgeting & Forecasting No 
Change Orders Yes 
Cost-to-Completion Tracking No 
Invoice Management Yes 
Overrun Reporting No 
Percent-Complete Tracking No 
Production Cost Tracking No 
Purchase Order Management Yes 
Quotes / Estimates Yes 
Time Tracking Yes 
Work Order Management Yes 

Plumbing Estimating

Change Orders Yes 
Commercial / Industrial Yes 
Cost Database Yes 
Data Import / Export Yes 
Fitting Management No 
For General Contractor Yes 
Overhead Costs Estimating Yes 
Prebuilt Assembly Yes 
Quotes / Proposals Yes 
Takeoff No 

Residential Construction Estimating

Bid Management Yes 
Billing & Invoicing Yes 
Building Product Database Yes 
Change Orders Yes 
Customer Management Yes 
Project Management Yes 
Quote Management Yes 
Scheduling Yes 
Takeoff No 

Restoration Management

Bid Management Yes 
CRM Yes 
Document Management Yes 
Fire Restoration No 
Job Tracking Yes 
Mold Remediation No 
Project Management Yes 
Scheduling Yes 
Task Management Yes 
Water Restoration No 

Roofing

Aerial Measurement No 
Billing & Invoicing Yes 
Checklists & Inspections Yes 
Commercial / Industrial Yes 
Dispatch Management Yes 
Lead Management Yes 
Photo Capture Yes 
Quotes / Estimates Yes 
Scheduling Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Business Management

Billing & Invoicing Yes 
CRM No 
Employee Management Yes 
Financial Management Yes 
Inventory Management Yes 
Marketing Management No 
Order Management No 
Point of Sale (POS) No 
Project Management No 
Purchasing No 
Scheduling No 
Time & Expense Tracking Yes 
Training Management No 
Vendor Management No 

Cleaning Services

Billing & Invoicing Yes 
Client Management Yes 
Dispatch Management Yes 
Inventory Control No 
Job Management Yes 
Mobile Access Yes 
Payroll Management No 
Quotes / Estimates Yes 
Recurring Appointments Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Work Order Management Yes 

Contractor Management

Contractor Database No 
Insurance Tracking No 
License Tracking No 
Permit Tracking No 
Skills & Competencies No 
Task Management Yes 
Work Hour Tracking Yes 

Equipment Maintenance

Customer Database Yes 
Dispatch Management Yes 
Equipment Tracking Yes 
Inventory Control Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Warranty Tracking Yes 
Work Order Management Yes 

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

HVAC

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

IT Service

Contract Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management No 
Release Management Yes 
Self Service Portal Yes 
Service Catalog Yes 
Service Reporting Yes 
Ticket Management Yes 

Landscape Management

Billing & Invoicing Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Groundskeeping Yes 
Inventory Control Yes 
Irrigation Tracking Yes 
Job Management Yes 
Landscape Design Yes 
Mobile Access Yes 
Payroll Management No 
Plant Database No 
Quotes / Estimates Yes 
Routing Yes 
Scheduling & Appointments Yes 
Work Order Management Yes 

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing Yes 
Calibration Management Yes 
Dispatch Management Yes 
Inventory Control Yes 
Inventory Management Yes 
Key & Lock Management Yes 
Mobile Access Yes 
Planning Calendar Yes 
Predictive Maintenance Yes 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Oil and Gas

Compliance Management No 
Equipment Management Yes 
Inventory Management Yes 
Job Costing No 
Logistics Management No 
Maintenance Management No 
Material Management No 
Project Management No 
Resource Management No 
Scheduling Yes 
Work Order Management Yes 

Plumbing

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Scheduling

Alerts/Notifications Yes 
Appointment Scheduling Yes 
Automated Scheduling Yes 
Calendar Management Yes 
Class Scheduling No 
Employee Scheduling Yes 
Facility Scheduling Yes 
Group Scheduling Yes 
Interview Scheduling No 
Meeting Room Booking No 
Multi-Location Yes 
Online Scheduling Yes 
Payment Processing Yes 
Real-time Scheduling Yes 
Reservations Yes 
Resource Scheduling No 
Room Booking Management Yes 

Security System Installer

Billing & Invoicing Yes 
Customer Management Yes 
Document Imaging No 
Inventory Management Yes 
Job Costing Yes 
Lead Management Yes 
Quotes / Estimates Yes 
Scheduling Yes 
Work Order Management Yes 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management Yes 
Contract Management Yes 
Customer Database Yes 
Inventory Control Yes 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Work Order

Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments Yes 
Routing Yes 
Scheduling Yes 
Task Management Yes 

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