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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

360 Synergy serves as a comprehensive cloud-based platform designed specifically for field service companies, integrating workforce management with reputation enhancement tools. It features a blend of onboarding processes and document management alongside robust team communication, event organization, objective tracking, polling, anonymous feedback mechanisms, achievement badges, and performance dashboards. Managers can utilize leaderboards to acknowledge their technicians' contributions, leverage an AI-driven knowledge base for sharing essential operational insights, and monitor inter-team activities effectively. Field personnel have the capability to solicit customer reviews via SMS, email, or QR codes while also accessing metrics related to their review performance. Additionally, the platform smartly channels satisfied customers towards Google for reviews while directing unhappy clients to a private feedback channel for resolution. AI technology also aids in crafting responses to Google reviews, enhancing customer engagement further. The target audience includes mobile service sectors such as HVAC, cleaning, landscaping, pool services, and pest control, all of which can benefit from streamlined employee coordination, a positive workplace culture, and proactive customer feedback solicitation. A single monthly subscription encompasses all platform modules, though there are user limits and charges for any additional users. This approach ensures that businesses can scale their engagement and operational efficiency as needed.

Description

Foster an environment centered around ongoing feedback and advancement with Performance Feedback, an alternative to traditional performance reviews. Reviews should be reserved for books, films, and dining experiences, not for evaluating individuals. The notion of "performance reviews" has always seemed peculiar—too impersonal, excessively time-consuming, overly dependent on singular instances, unnecessarily complicated, and mainly focused on judging individuals instead of nurturing and enhancing your team. You seek an improved approach. We have developed a framework and tool that cultivates a culture of transparent feedback within your team, empowering them to achieve their utmost potential. The foundation of successful teamwork and performance lies in constructive and supportive interactions. When a teammate can candidly and kindly express ways to improve, that's when true performance enhancement occurs. Engaging in high-quality exchanges leads to exceptional team outcomes, fostering a thriving workplace culture. A commitment to continuous improvement will allow your team to adapt and flourish in an ever-evolving environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Business Profile Yes 

Integrations

Google Business Profile No 

Pricing Details

$499/month
The $499 monthly plan includes up to 20 users and all modules. Additional users are $10 per user per month.
Free Trial Yes 
Free Version No 

Pricing Details

$100 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

360 Synergy

Founded

2025

Country

United States

Website

360synergy.net

Vendor Details

Company Name

Know Your Company

Country

United States

Website

knowyourteam.com

Product Features

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys No 

Product Features

Employee Engagement

Benchmarking No 
Cultural Alignment Yes 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management Yes 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys No 

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