Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
360 Synergy serves as a comprehensive cloud-based platform designed specifically for field service companies, integrating workforce management with reputation enhancement tools. It features a blend of onboarding processes and document management alongside robust team communication, event organization, objective tracking, polling, anonymous feedback mechanisms, achievement badges, and performance dashboards. Managers can utilize leaderboards to acknowledge their technicians' contributions, leverage an AI-driven knowledge base for sharing essential operational insights, and monitor inter-team activities effectively. Field personnel have the capability to solicit customer reviews via SMS, email, or QR codes while also accessing metrics related to their review performance. Additionally, the platform smartly channels satisfied customers towards Google for reviews while directing unhappy clients to a private feedback channel for resolution. AI technology also aids in crafting responses to Google reviews, enhancing customer engagement further. The target audience includes mobile service sectors such as HVAC, cleaning, landscaping, pool services, and pest control, all of which can benefit from streamlined employee coordination, a positive workplace culture, and proactive customer feedback solicitation. A single monthly subscription encompasses all platform modules, though there are user limits and charges for any additional users. This approach ensures that businesses can scale their engagement and operational efficiency as needed.
Description
Joyous has rebuilt employee feedback to fit the needs of modern businesses. It is the only feedback tool that is specifically designed for organizations that promote trust, action, and autonomy. Joyous is built around owner feedback. Joyous allows you to give feedback and help your leaders turn it into actions. Traditional anonymous feedback systems focus on measurement and not change. Joyous uses feedback to solve business problems and improve customer outcomes. Establish trust and build a culture of trust. Create psychological safety so that everyone feels comfortable giving feedback. Encourage people to share their feedback and drive follow-up actions. Understanding adoption within the organization. Learn how Agile ways of working adoption is progressing by cohort. Find your champions, identify roadblocks and get recommendations to help you adopt.
API Access
Has API
No
API Access
Has API
No
Integrations
Google
No
Google Business Profile
Yes
Microsoft 365
No
Okta
No
Salesforce
No
ServiceNow
No
Integrations
Google
Yes
Google Business Profile
No
Microsoft 365
Yes
Okta
Yes
Salesforce
Yes
ServiceNow
Yes
Pricing Details
$499/month
The $499 monthly plan includes up to 20 users and all modules. Additional users are $10 per user per month.
Free Trial
Yes
Free Version
No
Pricing Details
$99 per month
Basic $99 / month - Up to 250 responses / month
Plus $299 / dashboard user / month - Up to 1,000 responses / month
Enterprise - Unlimited usage, $POA
Plus $299 / dashboard user / month - Up to 1,000 responses / month
Enterprise - Unlimited usage, $POA
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
360 Synergy
Founded
2025
Country
United States
Website
360synergy.net
Vendor Details
Company Name
Joyous
Founded
2018
Country
New Zealand
Website
bejoyous.ai
Product Features
Employee Engagement
Benchmarking
No
Cultural Alignment
No
Employee Awards
No
Employee Guides
No
Employee Recognition
No
Feedback Management
No
Goal Management
No
Health & Wellness Programs
No
Performance Management
No
Pulse Surveys
No
Product Features
Employee Communication Tools
Activity / News Feed
No
Audio / Video Conferencing
No
Blogs
No
Chat / Messaging
No
Employee Directory
No
Event Calendar
No
File Sharing
No
Knowledge Management
No
Newsletter Management
No
Surveys & Feedback
Yes
Employee Engagement
Benchmarking
No
Cultural Alignment
Yes
Employee Awards
No
Employee Guides
No
Employee Recognition
No
Feedback Management
Yes
Goal Management
No
Health & Wellness Programs
No
Performance Management
No
Pulse Surveys
Yes