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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

360 Synergy serves as a comprehensive cloud-based platform designed specifically for field service companies, integrating workforce management with reputation enhancement tools. It features a blend of onboarding processes and document management alongside robust team communication, event organization, objective tracking, polling, anonymous feedback mechanisms, achievement badges, and performance dashboards. Managers can utilize leaderboards to acknowledge their technicians' contributions, leverage an AI-driven knowledge base for sharing essential operational insights, and monitor inter-team activities effectively. Field personnel have the capability to solicit customer reviews via SMS, email, or QR codes while also accessing metrics related to their review performance. Additionally, the platform smartly channels satisfied customers towards Google for reviews while directing unhappy clients to a private feedback channel for resolution. AI technology also aids in crafting responses to Google reviews, enhancing customer engagement further. The target audience includes mobile service sectors such as HVAC, cleaning, landscaping, pool services, and pest control, all of which can benefit from streamlined employee coordination, a positive workplace culture, and proactive customer feedback solicitation. A single monthly subscription encompasses all platform modules, though there are user limits and charges for any additional users. This approach ensures that businesses can scale their engagement and operational efficiency as needed.

Description

Regular feedback is received and posted. Tag people and topics for easy searchability. You can track 1-to-1 meetings and conduct formal progress reviews. All work can be done in one place. You can easily manage OKRs or goals and track or approve any changes. You can add posts to milestones or goals and share important updates with your contributors. Better goal tracking can improve your team's speed. With pre-populated goals, feedback and check-ins, it's easier to simplify reviews and review processes. You can easily praise successes and highlight growth opportunities. Encourage forward-focused, rich conversations that make an impact. Others use chat-bots and provide self-service assistance. We don't. We treat our clients as if they were our own. We are performance management specialists. We can help you with strategy and other matters beyond our software. We offer advice to help you reach your goals.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ADP Workforce Now No 
BambooHR No 
Google Business Profile Yes 
Gusto No 

Integrations

ADP Workforce Now Yes 
BambooHR Yes 
Google Business Profile No 
Gusto Yes 

Pricing Details

$499/month
The $499 monthly plan includes up to 20 users and all modules. Additional users are $10 per user per month.
Free Trial Yes 
Free Version No 

Pricing Details

$5
1 - 25 employees
$9 per user/month
Minimum $234/month

26 - 50 employees
$7 per user/month
Minimum pricing applies

51 - 250 employees
$5 per user/month
Minimum pricing applies
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

360 Synergy

Founded

2025

Country

United States

Website

360synergy.net

Vendor Details

Company Name

GoalSpan

Founded

2008

Country

United States

Website

goalspan.com

Product Features

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys No 

Product Features

Business Performance Management

Ad Hoc Reports Yes 
Ad hoc Analysis Yes 
Budgeting & Forecasting No 
Consolidation / Roll-Up Yes 
Dashboard Yes 
Key Performance Indicators Yes 
Predictive Analytics No 
Qualitative Analysis Yes 
Quantitative Analysis Yes 
Scorecarding Yes 
Strategic Planning No 

Employee Engagement

Benchmarking Yes 
Cultural Alignment Yes 
Employee Awards No 
Employee Guides No 
Employee Recognition Yes 
Feedback Management Yes 
Goal Management Yes 
Health & Wellness Programs No 
Performance Management Yes 
Pulse Surveys Yes 

Performance Management

360 Degree Feedback Yes 
Compensation Management Yes 
Custom Rating Scales Yes 
Customizable Templates Yes 
Individual Development Plans Yes 
On-going Performance Tracking Yes 
Peer Appraisals Yes 
Review Cycle Tracking Yes 
Self Service Portal No 
Self-Appraisals Yes 
Skills Assessments Yes 
Weighted Performance Measures Yes 

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