Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
360 Synergy serves as a comprehensive cloud-based platform designed specifically for field service companies, integrating workforce management with reputation enhancement tools. It features a blend of onboarding processes and document management alongside robust team communication, event organization, objective tracking, polling, anonymous feedback mechanisms, achievement badges, and performance dashboards. Managers can utilize leaderboards to acknowledge their technicians' contributions, leverage an AI-driven knowledge base for sharing essential operational insights, and monitor inter-team activities effectively. Field personnel have the capability to solicit customer reviews via SMS, email, or QR codes while also accessing metrics related to their review performance. Additionally, the platform smartly channels satisfied customers towards Google for reviews while directing unhappy clients to a private feedback channel for resolution. AI technology also aids in crafting responses to Google reviews, enhancing customer engagement further. The target audience includes mobile service sectors such as HVAC, cleaning, landscaping, pool services, and pest control, all of which can benefit from streamlined employee coordination, a positive workplace culture, and proactive customer feedback solicitation. A single monthly subscription encompasses all platform modules, though there are user limits and charges for any additional users. This approach ensures that businesses can scale their engagement and operational efficiency as needed.
Description
Regular feedback is received and posted. Tag people and topics for easy searchability. You can track 1-to-1 meetings and conduct formal progress reviews. All work can be done in one place. You can easily manage OKRs or goals and track or approve any changes. You can add posts to milestones or goals and share important updates with your contributors. Better goal tracking can improve your team's speed. With pre-populated goals, feedback and check-ins, it's easier to simplify reviews and review processes. You can easily praise successes and highlight growth opportunities. Encourage forward-focused, rich conversations that make an impact. Others use chat-bots and provide self-service assistance. We don't. We treat our clients as if they were our own. We are performance management specialists. We can help you with strategy and other matters beyond our software. We offer advice to help you reach your goals.
API Access
Has API
No
API Access
Has API
No
Integrations
ADP Workforce Now
No
BambooHR
No
Google Business Profile
Yes
Gusto
No
Integrations
ADP Workforce Now
Yes
BambooHR
Yes
Google Business Profile
No
Gusto
Yes
Pricing Details
$499/month
The $499 monthly plan includes up to 20 users and all modules. Additional users are $10 per user per month.
Free Trial
Yes
Free Version
No
Pricing Details
$5
1 - 25 employees
$9 per user/month
Minimum $234/month
26 - 50 employees
$7 per user/month
Minimum pricing applies
51 - 250 employees
$5 per user/month
Minimum pricing applies
$9 per user/month
Minimum $234/month
26 - 50 employees
$7 per user/month
Minimum pricing applies
51 - 250 employees
$5 per user/month
Minimum pricing applies
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
360 Synergy
Founded
2025
Country
United States
Website
360synergy.net
Vendor Details
Company Name
GoalSpan
Founded
2008
Country
United States
Website
goalspan.com
Product Features
Employee Engagement
Benchmarking
No
Cultural Alignment
No
Employee Awards
No
Employee Guides
No
Employee Recognition
No
Feedback Management
No
Goal Management
No
Health & Wellness Programs
No
Performance Management
No
Pulse Surveys
No
Product Features
Business Performance Management
Ad Hoc Reports
Yes
Ad hoc Analysis
Yes
Budgeting & Forecasting
No
Consolidation / Roll-Up
Yes
Dashboard
Yes
Key Performance Indicators
Yes
Predictive Analytics
No
Qualitative Analysis
Yes
Quantitative Analysis
Yes
Scorecarding
Yes
Strategic Planning
No
Employee Engagement
Benchmarking
Yes
Cultural Alignment
Yes
Employee Awards
No
Employee Guides
No
Employee Recognition
Yes
Feedback Management
Yes
Goal Management
Yes
Health & Wellness Programs
No
Performance Management
Yes
Pulse Surveys
Yes
Performance Management
360 Degree Feedback
Yes
Compensation Management
Yes
Custom Rating Scales
Yes
Customizable Templates
Yes
Individual Development Plans
Yes
On-going Performance Tracking
Yes
Peer Appraisals
Yes
Review Cycle Tracking
Yes
Self Service Portal
No
Self-Appraisals
Yes
Skills Assessments
Yes
Weighted Performance Measures
Yes