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Description
360 CTI is an innovative telephony solution integrated with Salesforce, utilizing AI technology to manage calls with accuracy, streamline the calling process through AI-driven agents, and enhance the overall productivity and effectiveness of your team. Additionally, this solution is designed to adapt to the unique needs of your organization, ensuring optimal communication and collaboration.
Description
Overcast is a cloud integration service designed specifically for Salesforce, enabling seamless connections to applications like SAP, Oracle, Microsoft, and various other on-premise systems. By employing a mixed replication and real-time architecture, the Overcast Integration App transforms the integration landscape for Salesforce, offering a sophisticated and streamlined system that greatly minimizes complexity and associated risks. Instead of functioning merely as middleware, it serves as a comprehensive data access layer specifically tailored for on-premise data and processes. As a fully cloud-native solution, Overcast is developed as an application within the Salesforce ecosystem, available for installation directly from the Salesforce app store, with all user interfaces, database tables, and logs securely integrated within Salesforce. The software and infrastructure are professionally managed, updated, and maintained by the Overcast team, all for a competitive monthly subscription fee. This service ensures that all your Salesforce integration needs are met through a single, cohesive solution, allowing businesses to focus on their core operations without the hassle of managing complex integrations. Overall, Overcast represents a significant advancement in the way organizations integrate their data and processes with Salesforce.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Salesforce
Microsoft 365
Oracle Cloud Infrastructure
SAP Cloud Platform
Tableau
Integrations
Salesforce
Microsoft 365
Oracle Cloud Infrastructure
SAP Cloud Platform
Tableau
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
360 Degree Cloud Technologies
Founded
2012
Country
United States
Website
360degreecloud.com
Vendor Details
Company Name
Vigience
Founded
2006
Country
Japan
Website
www.vigience.com/overcast-integration-app/
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services
iPaaS
AI / Machine Learning
Cloud Data Integration
Dashboard
Data Quality Control
Data Security
Drag & Drop
Embedded iPaaS
Integration Management
Pre-Built Connectors
White Label
Workflow Management