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Description
360 CTI is an innovative telephony solution integrated with Salesforce, utilizing AI technology to manage calls with accuracy, streamline the calling process through AI-driven agents, and enhance the overall productivity and effectiveness of your team. Additionally, this solution is designed to adapt to the unique needs of your organization, ensuring optimal communication and collaboration.
Description
Campfire is a comprehensive solution for requirements management and IT project oversight that is built directly on the Salesforce platform, designed to facilitate seamless collaboration, discovery, and implementation for teams. By improving project workflows from the initial Discovery phase to Post-Go Live support, it offers a centralized hub where various departments can work together efficiently, track decisions, assign tasks, and maintain alignment through features like Chatter posts, direct mentions, and clearly defined due dates and priorities. As a native application within Salesforce, Campfire ensures robust security, scalability, and high availability, as well as the ability for users to access it from any location, along with automation and integration options available through the Salesforce ecosystem and the AppExchange marketplace. The solution also enhances project oversight with real-time insights into progress, risk factors, milestones, key performance indicators, and other critical metrics, all presented through user-friendly dashboards that empower teams to remain informed and make informed, data-driven choices for successful project outcomes. Additionally, implementation leads are able to directly map out business processes and procedural steps within the Campfire environment, streamlining the overall project management experience. Thus, Campfire stands out as a vital tool for organizations looking to enhance their project execution and collaboration efforts effectively.
API Access
Has API
API Access
Has API
Screenshots View All
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Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
360 Degree Cloud Technologies
Founded
2012
Country
United States
Website
360degreecloud.com
Vendor Details
Company Name
Campfire
Country
United States
Website
www.campfire-app.com
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
IT Project Management
Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritization
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking