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Description
Instead of attempting to reach out to your customers through phone calls, consider sending them a text message instead. With a two-way texting tool, you can effortlessly send, receive, and manage your business text message conversations. If customers aren't answering your calls, there are likely valid reasons behind it. Utilize Business Text Messaging to enhance your communication with customers, as many prefer texting as their primary means of interaction. This familiar method allows them to engage with you on their preferred platforms, like SMS, WhatsApp, or Messenger, ultimately leading to a better customer experience. It's essential to keep dialogues active even when customers leave your website or end a live chat, as these interactions can easily be lost, especially on mobile devices. By using text messaging, you can maintain the dialogue and manage it seamlessly in your inbox. Strengthening your relationships with customers is crucial, and they will appreciate having your number saved in their contacts for easy access in the future. Ultimately, fostering these connections can lead to increased customer satisfaction and loyalty over time.
Description
Leverage features tailored for nonprofits such as text-to-donate options, automated routing for legislative calls, tools for finding local polling places, and enhanced profiles through customized fields. Boost mobile opt-ins using unlimited keywords, seamless web forms, and engaging interactive content like contests, voting ballots, and surveys. Effortlessly send customized text messages to large numbers of subscribers, support swift response initiatives, and regulate message delivery over time to enhance effectiveness. Work closely with your Mobile Commons strategist to create impactful campaigns, track performance metrics, and advance your organization's goals. Connect with supporters and donors through mass-personalized, targeted, and action-oriented communications facilitated by specialized software crafted by our mobile advocacy specialists. Dispatch concise SMS messages or utilize MMS to convey up to 2000 characters, while easily categorizing subscribers based on their interests, geographical locations, and other criteria. Furthermore, assist voters in locating their nearest polling sites using our automated polling locator feature, ensuring they have the information needed to participate in elections effectively.
API Access
Has API
API Access
Has API
Integrations
ActBlue
ActionKit
Blackbaud Raiser's Edge NXT
Engaging Networks
Fundraise Up
GoFundMe Pro
HubSpot CRM
HubSpot Customer Platform
LiveChat
NGP VAN
Integrations
ActBlue
ActionKit
Blackbaud Raiser's Edge NXT
Engaging Networks
Fundraise Up
GoFundMe Pro
HubSpot CRM
HubSpot Customer Platform
LiveChat
NGP VAN
Pricing Details
$100 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
2way Message
Founded
2020
Country
United Kingdom
Website
2way.app/
Vendor Details
Company Name
Upland
Founded
2010
Country
United States
Website
uplandsoftware.com/mobile-commons/
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
