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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Instead of attempting to reach out to your customers through phone calls, consider sending them a text message instead. With a two-way texting tool, you can effortlessly send, receive, and manage your business text message conversations. If customers aren't answering your calls, there are likely valid reasons behind it. Utilize Business Text Messaging to enhance your communication with customers, as many prefer texting as their primary means of interaction. This familiar method allows them to engage with you on their preferred platforms, like SMS, WhatsApp, or Messenger, ultimately leading to a better customer experience. It's essential to keep dialogues active even when customers leave your website or end a live chat, as these interactions can easily be lost, especially on mobile devices. By using text messaging, you can maintain the dialogue and manage it seamlessly in your inbox. Strengthening your relationships with customers is crucial, and they will appreciate having your number saved in their contacts for easy access in the future. Ultimately, fostering these connections can lead to increased customer satisfaction and loyalty over time.

Description

Instaply offers a messaging channel designed to enhance customer interactions and boost sales. If you find yourself burdened by incoming calls, frustrated with the confines of live chat, or exhausted from having a single social media manager focusing solely on Messenger, Instaply’s messaging solution effectively tackles these challenges and more. By leveraging conversational keyword tracking and streamlined follow-up methods, our users discover efficient strategies for both customer service and upselling. The dedicated team at Instaply U.S. caters to businesses of all sizes, emphasizing customer support, transparency, and efficiency. As we look to the future, it is clear that text and messaging will emerge as the dominant means of communication between businesses and their customers. Stay ahead of the competition by choosing Instaply, whose platform is compatible across devices and can be seamlessly integrated, whether your business operates from physical locations or utilizes one or more call centers. Embrace this innovative approach to customer engagement and transform the way you connect with your audience.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger No 
Google Ads No 
LiveChat Yes 
Telegram Yes 
WhatsApp Yes 

Integrations

Facebook Messenger Yes 
Google Ads Yes 
LiveChat No 
Telegram No 
WhatsApp No 

Pricing Details

$100 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

2way Message

Founded

2020

Country

United Kingdom

Website

2way.app/

Vendor Details

Company Name

Instaply

Founded

2013

Country

France

Website

www.instaply.com/en/

Product Features

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Alternatives

Alternatives

SMS-Magic Reviews

SMS-Magic

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