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Average Ratings 0 Ratings
Description
Instead of attempting to reach out to your customers through phone calls, consider sending them a text message instead. With a two-way texting tool, you can effortlessly send, receive, and manage your business text message conversations. If customers aren't answering your calls, there are likely valid reasons behind it. Utilize Business Text Messaging to enhance your communication with customers, as many prefer texting as their primary means of interaction. This familiar method allows them to engage with you on their preferred platforms, like SMS, WhatsApp, or Messenger, ultimately leading to a better customer experience. It's essential to keep dialogues active even when customers leave your website or end a live chat, as these interactions can easily be lost, especially on mobile devices. By using text messaging, you can maintain the dialogue and manage it seamlessly in your inbox. Strengthening your relationships with customers is crucial, and they will appreciate having your number saved in their contacts for easy access in the future. Ultimately, fostering these connections can lead to increased customer satisfaction and loyalty over time.
Description
The Ajura Customer Engagement Platform (CEP) is a versatile collection of tools designed to enhance customer satisfaction and foster loyalty. By utilizing Ajura CEP, businesses can elevate their operations through improved communication with their clientele. Leverage the powerful omni-channel marketing system to achieve optimal returns on investment. Personalize your outreach by sending tailored messages for significant occasions such as birthdays, anniversaries, and festivals, making your customers feel valued. Each interaction serves as a reminder of your brand's presence in their lives. With Ajura CEP, you can expand your loyal customer base by keeping them updated on the latest offers and discounts. Communicate effectively with your customers via text messaging, ensuring that they remain engaged and informed. An intuitive platform simplifies the process of gathering contact information from your most valued customers, providing an excellent foundation for future growth. Ultimately, Ajura CEP empowers businesses to cultivate deeper relationships and unlock new opportunities for success.
API Access
Has API
API Access
Has API
Integrations
LiveChat
Telegram
WhatsApp
Pricing Details
$100 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
2way Message
Founded
2020
Country
United Kingdom
Website
2way.app/
Vendor Details
Company Name
Ajura Tech
Country
Singapore
Website
www.ajuratech.com/products/customer-engagement-platform
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win