Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Maintain a strong connection with both your team and your clientele. With 2talk, you can seamlessly take your business on the go, utilizing calling, messaging, and video capabilities across all devices. It offers much more than just a phone number and a superior Cloud PBX. By choosing 2talk, you gain access to a robust VoIP and cloud communications platform designed to facilitate your business's growth. Enhance collaboration and simplify customer engagement with ease. Equip your team with the tools for online calling and messaging, and keep customers informed with project updates or showcase your latest offerings through video. The 2talk Web App opens up a world of possibilities for your business's communication needs. With every 2talk calling plan, you receive our advanced cloud PBX at no extra cost, allowing you to manage your numbers with valuable features that provide full control. Experience the autonomy to establish a sophisticated business phone system independently, backed by our exceptional customer support. It's worth noting that faxing remains a relevant and effective tool in today’s business landscape.
Description
RingCentral's RingCX is an advanced contact center solution that leverages artificial intelligence to optimize customer support and improve communication. By unifying voice, video, and more than 20 digital channels on a single platform, it allows agents to connect with customers using their preferred modes of communication. The integration of RingSense AI enhances the experience by providing immediate insights, automating various tasks, and supporting agents throughout the customer journey, thereby boosting agent efficiency and overall customer satisfaction. With its intuitive interface and easy setup, businesses can quickly adopt RingCX, often within just a few days. The service is competitively priced, starting at $65 per user each month, which encompasses unlimited calling and access to essential contact center functionalities. Additionally, this solution is designed to scale with business growth, making it a flexible choice for companies of all sizes.
API Access
Has API
API Access
Has API
Integrations
Botmind
Bridge Legal
CROSS-CRM
Chorus by ZoomInfo
DriveCentric
Easyflow
HaloCRM
HubSpot CRM
Keragon
Microsoft Dynamics 365
Integrations
Botmind
Bridge Legal
CROSS-CRM
Chorus by ZoomInfo
DriveCentric
Easyflow
HaloCRM
HubSpot CRM
Keragon
Microsoft Dynamics 365
Pricing Details
$12.45 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
2talk
Website
2talk.com
Vendor Details
Company Name
RingCentral
Founded
2003
Country
United States
Website
www.ringcentral.com
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail