Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
This web-based solution, compatible with Amazon Connect, Five9, Genesys Cloud CX, NICE CXone and Webex Contact Center, allows you to display real-time data on large screens in contact centres (wallboards), as well as directly on the computers of supervisors, agents, and even on mobile devices for executives (dashboards). Visual alerts (color changes, blinking), and audible alerts (one time, repetitive) based on your thresholds can be set up and changed easily. You can schedule a demo or test it for free to see how you create unlimited views using out-of-the box key performance indicators (KPIs); pictures, marquees/tickers, YouTube videos; and PowerPoint slides (via PDF export. 2Ring Dashboards and Wallboards takes care paging through your content). 2Ring Dashboards & Wallboards allows supervisors and business users to present information in real time to every screen.
Description
Clobba is an all-encompassing suite for reporting, analytics, and monitoring, specifically tailored for unified communications platforms like Microsoft Teams, that provides organizations with in-depth insights into their voice, collaboration, and licensing activities. It offers customizable dashboards alongside historical reports that cover essential metrics such as call quality indicators (packet-loss, latency, jitter), multi-leg call flows, user adoption statistics, device and headset usage, as well as performance metrics for queues and auto-attendants, in addition to license distribution and utilization data. Clobba further enhances its functionality with role-based access, automated report scheduling, and real-time alerts triggered by threshold exceedances, supporting deployment either through the vendor's cloud or on-premises solutions. Additionally, the core product is designed to be further enhanced with modules like Clobba Real Time, which includes live wallboards and trend analytics, Range Manager for managing Direct Inward Dialing (DID) numbers, Queue Manager for configuring call queues and auto-attendants, License Adoption, and a Voice Recorder feature. This modular approach allows organizations to tailor their Clobba experience to meet specific communication needs and challenges.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon Connect
Yes
Avaya Cloud Office
No
Cisco CX Cloud
No
Cisco Unified Contact Center
Yes
Cisco Webex
No
Five9
Yes
Genesys Cloud CX
Yes
MiCloud Connect
No
Microsoft 365
No
Microsoft Teams
No
Integrations
Amazon Connect
No
Avaya Cloud Office
Yes
Cisco CX Cloud
Yes
Cisco Unified Contact Center
No
Cisco Webex
Yes
Five9
No
Genesys Cloud CX
No
MiCloud Connect
Yes
Microsoft 365
Yes
Microsoft Teams
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
2Ring
Country
United States, Slovakia
Website
www.2ring.com/products-manager/dashboards-wallboards-uccx-ucce-pcce-hcs/general/
Vendor Details
Company Name
Code Software
Founded
2013
Country
United States
Website
www.codesoftware.net/clobba/
Product Features
Dashboard
Annotations
No
Data Source Integrations
Yes
Functions / Calculations
Yes
Interactive
Yes
KPIs
Yes
OLAP
No
Private Dashboards
Yes
Public Dashboards
Yes
Scorecards
No
Themes
Yes
Visual Analytics
Yes
Widgets
No
Digital Signage
Automatic Player Updates
No
Content Scheduling
No
Media Library
No
Multi-Screen Support
No
Remote Deployment
No
Remote Display Management
No
Visual Editor
No
Employee Communication Tools
Activity / News Feed
No
Audio / Video Conferencing
No
Blogs
No
Chat / Messaging
No
Employee Directory
No
Event Calendar
No
File Sharing
No
Knowledge Management
No
Newsletter Management
No
Surveys & Feedback
No
Product Features
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No