Average Ratings 0 Ratings
Average Ratings 0 Ratings
Similar Products
-
RingCentral RingEXRingCentral RingEX, a powerful cloud-based telephone system, helps optimize your business communication. RingCentral RingEX provides enterprise-grade communication tools, including voice, fax and text, as well as BYOD (bring your own device) capability. This allows you to work wherever and however you choose. RingCentral RingEX's core features include auto-recording and conferencing as well as unlimited long-distance calling and local calls. RingCentral RingEX can be customized to suit your needs by configuring call management features such as call forwarding, message alerts and missed-call notifications.
-
Phone.comVoice. Text. Video. Fax. Conferencing. Collaboration. Phone.com is the modern, flexible, work-from anywhere solution for today's mobile entrepreneurs and growing businesses. Phone.com offers advanced business phone features that your growing business requires to serve customers professionally and effectively. Advanced call handling options can enhance your company's image. Mobility features allow you to stay connected with customers, colleagues, and partners from anywhere, anytime.
-
3CX3CX is an open-standards, software-based IP PBX that provides complete Unified Communications right out of the box. 3CX is suitable for all industries and sizes. It can provide everything you need, from mobility and status to advanced call center features and more, at a fraction the cost. 3CX is ideal for remote companies and includes mobile apps, video conference, and website live chat. The installation, management, and maintenance of the PBX are so simple that you can easily manage it yourself, on your own appliance, server, or on a cloud-based platform. You can also choose to have it hosted on 3CX for an easy solution.
-
CallTrackingMetricsCallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams. Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills. Contact center features include a browser-based softphone and smart routing options.
-
QEvalQEval is a cloud-based platform designed to help call centers manage quality assurance and compliance needs effectively. It offers key features such as integrated online coaching for agents, role-based access controls, encrypted recordings, and detailed trend reporting. As a versatile and intelligent contact center quality monitoring and performance management tool, QEval utilizes advanced artificial intelligence and real-time speech analytics to provide actionable insights and analytics. The platform streamlines the coaching process by delivering training updates and offers enhanced visibility into coaching practices, moving beyond outdated methods of mere checkbox evaluations. By leveraging AI-driven speech analytics, QEval uncovers valuable performance insights, including emotional cues, to improve call center quality monitoring and foster more impactful agent coaching.
-
iBabsEffortlessly streamline your meetings with iBabs. This powerful app eliminates paperwork, simplifies decision-making, and enhances efficiency. With iBabs, you gain complete control and a comprehensive overview of all meeting details, making it easier to organize and attend meetings. Trusted by 3,000 organizations and over 300,000 users, iBabs ensures secure and automatic management on any device. Years of experience refining board meeting processes means you can make confident, informed decisions every time.
-
FathomFathom is the free AI meeting assistant that instantly records, transcribes, and summarizes your Zoom, Meet, or Microsoft Teams meetings so you can focus on the conversations instead of taking notes. Fathom is an AI-driven meeting assistant that automatically records, transcribes, and summarizes your virtual meetings across platforms like Zoom, Google Meet, and Microsoft Teams. Designed to save time and increase productivity, Fathom generates actionable summaries in under 30 seconds and syncs with your CRM for streamlined follow-ups. The platform's unique features include real-time transcription, meeting highlights, and the ability to share clips, making it ideal for teams looking to improve meeting efficiency and reduce administrative work.
-
Nasdaq BoardvantageThe board portal platform and collaboration tool for boards and senior executives. Learn how Nasdaq Boardvantage can make board processes paperless, and reduce the time it takes to prepare meetings. You can create single- or multi-day meetings in a matter of seconds. Add details, attach files, track attendance, and even initiate remote meetings. To protect information, encryption and multiple layers provide protection for confidentiality, integrity, availability, and security. Quickly create and distribute Board and Committee Evaluations, Conflict of Interest, and general questionnaires. Manage files, contacts and signatures. Collaboration with notifications, annotations and unanimous consent votes, esignatures and in-app email security. Accessible on any device, smartphone, tablet, or desktop. Sync seamlessly online and offline.
-
MindtickleMindtickle's Sales Readiness platform is trusted by revenue leaders to identify and drive winning rep behavior. A great onboarding experience helps reps succeed and reduces ramp time. Based on each rep's skills and knowledge, develop personalized skills and capabilities. Engaging field communications, gamification and mobile experiences can drive high adoption. You can impact measurable revenue outcomes such as rep productivity, time-to-first deal, and win rates. The true north in sales performance should be set by setting skill benchmarks that every rep should strive for. You can track skill gaps and create a culture that holds everyone accountable. Engage and motivate teams to achieve measurable revenue results. Coaching is a great way to track and fix skill gaps at both the individual and team levels. Help reps get through the early stages of a deal by reviewing their call recordings and coaching them. Enablement can help you create customized training and content that is tailored to each rep's needs.
-
JiminnyJiminny is a leading Conversation Intelligence platform designed to capture and analyze key go-to-market insights across video, voice, and email. Powered by AI, it automates data entry into your CRM, saving your team time and improving productivity. Jiminny enables revenue teams to focus on selling smarter, achieving faster growth, and closing more deals. With its intuitive interface and actionable insights, Jiminny equips managers to effectively develop their teams and helps executives make confident, data-driven decisions. The platform delivers measurable ROI within six months, offering a seamless onboarding process and a user-friendly experience. Empower your business with Jiminny to transform conversation intelligence into a driver of revenue growth.
Description
24sessions provides multiple options for facilitating interactions. Our innovative booking technology enables you to schedule meetings, initiate instant click-to-call paths, and escalate from chat seamlessly. Engage with your customers in the manner that works best for them, whether through immersive video calls complete with screen sharing, quick voice conversations on your website, or comprehensive co-browsing sessions. This flexibility extends across all devices, including mobile, and requires no software installations. Moreover, by utilizing recordings and automated transcriptions, your interactions can achieve greater effectiveness and efficiency. Our analytics suite offers valuable insights into customer satisfaction, compliance metrics, adherence to scripts, and the achievement of objectives. Every video call is securely encrypted, conducted on your trusted domain, and can only be accessed via a unique temporary link, initiated solely by the designated agent. Your data is meticulously stored within Europe, employing AES-256 encryption, while access is safeguarded through sophisticated management systems, audit trails, and user federation. In this way, we ensure both security and convenience, empowering you to connect meaningfully with your clients.
Description
Lace serves as a revenue automation platform fueled by AI, aimed at enhancing the effectiveness of call centers, especially within the home services sector. By leveraging conversational intelligence software, it allows businesses to increase revenue from their call centers without requiring extra financial outlay, as it meticulously analyzes all phone interactions and suggests industry-leading strategies for securing more bookings. The platform delivers immediate call assessments, shedding light on service interactions, customer qualifications, objections raised, and the performance of customer service representatives, enabling swift interventions to mitigate losses. Furthermore, it uncovers patterns related to significant detractors, CSR shortcomings, and overall call evaluations, which aids companies in making strategic decisions that bolster revenue. Lace empowers customer service representatives by streamlining the process of job closure, eliminating the tedious task of extensive call reviews while providing practical insights based on real conversations and the best practices in the HVAC and plumbing industries. Ultimately, Lace not only facilitates improved performance metrics but also fosters a more efficient and effective customer engagement strategy.
API Access
Has API
API Access
Has API
Integrations
Stackreaction
Wufoo
Zapier
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
24sessions
Country
Netherlands
Website
24sessions.com
Vendor Details
Company Name
Lace
Country
United States
Website
www.lace.ai/
Product Features
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
Meeting
Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Web Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Product Features
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis