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API Access
Has API
API Access
Has API
Integrations
3CLogic
Axonius
Azure Virtual Desktop
COZYROC SSIS+ Suite
Citrix DaaS
Exigence
Five9
IGEL
RadiantOne
ScreenMeet
Integrations
3CLogic
Axonius
Azure Virtual Desktop
COZYROC SSIS+ Suite
Citrix DaaS
Exigence
Five9
IGEL
RadiantOne
ScreenMeet
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Support
Phone Support
24/7 Live Support
Online
Support
Phone Support
24/7 Live Support
Online
Training
Documentation
Webinars
Live Online
In Person
Training
Documentation
Webinars
Live Online
In Person
Vendor Details
Company Name
1E
Founded
1997
Country
United States
Website
www.1e.com/platform/
Vendor Details
Company Name
ServiceNow
Founded
2004
Country
United States
Website
www.servicenow.com/products/customer-service-management.html
Product Features
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management