Alternatives to 1E

Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.

Uptrends is all about cloud-based website performance that keeps track of performance, uptime, and functionality of your websites and APIs. The 24/7 monitoring service that proactively test your website and monitor multi-step transactions. Let’s face it—the Internet is a fragile thing. Stuff breaks or slows every now and then. Uptrends lets you know when it does and what exactly happened. Feel free to try Uptrends for 30 days with our free trial!

The Dynatrace software intelligence platform revolutionizes the way organizations operate by offering a unique combination of observability, automation, and intelligence all within a single framework. Say goodbye to cumbersome toolkits and embrace a unified platform that enhances automation across your dynamic multicloud environments while facilitating collaboration among various teams. This platform fosters synergy between business, development, and operations through a comprehensive array of tailored use cases centralized in one location. It enables you to effectively manage and integrate even the most intricate multicloud scenarios, boasting seamless compatibility with all leading cloud platforms and technologies. Gain an expansive understanding of your environment that encompasses metrics, logs, and traces, complemented by a detailed topological model that includes distributed tracing, code-level insights, entity relationships, and user experience data—all presented in context. By integrating Dynatrace’s open API into your current ecosystem, you can streamline automation across all aspects, from development and deployment to cloud operations and business workflows, ultimately leading to increased efficiency and innovation. This cohesive approach not only simplifies management but also drives measurable improvements in performance and responsiveness across the board.

IT performance monitoring does not just focus on monitoring CPU, memory, and network resources. eG Enterprise makes the user experience the center of your IT management and monitoring strategy. eG Enterprise allows you to measure the digital experience of your users and get deep visibility into the performance of the entire application delivery chain -- from code to user experiences to data center to cloud -- all from a single pane. You can also correlate performance across domains to pinpoint the root cause of problems proactively. eG Enterprise's machine learning and analytics capabilities enable IT teams to make smart decisions about right-sizing and optimizing for future growth. The result is happier users, increased productivity, improved IT efficiency, and tangible business ROI. eG Enterprise can be installed on-premise or as a SaaS service. Get a free trial of eG Enterprise today.

Addigy makes it easy for IT admins to remotely manage and secure Apple devices using our SaaS solution. Addigy is the only multi-tenant Apple device management and MDM platform for managing macOS, iOS, iPadOS, and tvOS devices across multiple clients and locations. Configure, patch, and maintain devices in the way that you prefer. Gain operational efficiencies and time-savings. Ensure your managed networks are secure from cyberthreats. Maintain end-user privacy. Connect to your favorite IT tools with seamless integrations. Inventory and track every device in your network, regardless of its location. Instantly connect to devices remotely with a single click. Apply and enforce policies to maintain always-on compliance. Deploy new devices in less than 5 minutes. And so much more. Addigy offers simple month-to-month or annual pricing with no contracts + access to every Addigy feature with no additional or hidden costs.

RapidSpike interacts digitally with customers just like customers, and monitors real and synthetic customer interactions from outside in order to provide clear insight into how to monitor, improve, and protect their digital experience. RapidSpike Magecart Attack Detection can detect client-side security breaches. Protect your customers' data, avoid massive fines, and protect your business' reputation.

Microsoft Teams and Microsoft Office 365 performance management requires deep insight into the user experience and coordination between IT departments and service providers who each use different tools with different goals. IT teams often have difficulty identifying and solving voice quality and application performance issues. Traditional monitoring tools and user feedback don't give enough insight into the user experience. Martello Vantage DX™ provides IT teams with complete end-to-end visibility into Microsoft 365 user experience. IT teams can quickly detect and fix problems before they affect the user experience. Detect, alert, and anticipate user experience issues. Qualify, prioritize and prioritize IT and third party issues that impact Microsoft Teams and Microsoft Office 365. Maximize Microsoft service productivity in your business lines.

TeamViewer, a popular remote support and access software, allows users to remotely connect and control computers or devices from anywhere on the planet. It is widely used to troubleshoot technical issues, manage IT services, and provide customer support. The software supports secure file sharing, real time collaboration, and remote desktop accessibility across multiple platforms, including Windows MacOS Linux iOS and Android. TeamViewer has a number of security features, including end-to-end encrypted connections and two-factor authentication. This ensures a safe and reliable remote connection. Individuals, IT professionals and large organisations use it to boost productivity, provide remote support and manage devices efficiently.

Cisco ThousandEyes is an innovative platform for network intelligence that equips organizations with profound insights into digital interactions across various environments, including the internet, cloud, and enterprise networks. Utilizing sophisticated monitoring and analytics capabilities, ThousandEyes enables businesses to identify, troubleshoot, and rectify performance challenges that affect essential applications, websites, and services. Its extensive array of tools delivers valuable information regarding network performance, application delivery, and user engagement, allowing organizations to maintain uninterrupted connectivity and enhance user experiences. This platform is widely embraced by Fortune 500 companies and SaaS providers alike, establishing itself as a reliable solution for navigating the intricacies of contemporary hybrid and multi-cloud landscapes. Additionally, ThousandEyes empowers IT teams by equipping them with the tools needed to proactively manage, optimize, and refine their digital infrastructures for improved operational efficiency.

An AI-driven platform designed to integrate security and networking seamlessly. Boost the efficiency of threat detection and response with AI-enhanced data protection that significantly reduces the likelihood of human error. Elevate the experience for users and applications, while also enhancing overall performance and dependability through an AI-optimized network. Decrease total cost of ownership by simplifying infrastructure with a cohesive platform that minimizes the chaos of multiple point products, fragmented operations, and intricate lifecycle management. VersaONE ensures uninterrupted connectivity and consolidated security for users, devices, offices, branches, and edge sites. It provides secure access to all workloads, applications, and cloud services from one unified platform, guaranteeing that data and resources remain both accessible and protected across any network type, be it WAN, LAN, wireless, cellular, or satellite. This comprehensive platform strategy not only streamlines network management and lowers complexity but also fortifies security, effectively addressing the challenges presented by contemporary IT infrastructures. Additionally, the integration of AI empowers organizations to stay ahead of potential threats while optimizing their operational efficiencies.

Fortinet stands out as a prominent global entity in the realm of cybersecurity, recognized for its all-encompassing and cohesive strategy aimed at protecting digital infrastructures, devices, and applications. Established in the year 2000, the company offers an extensive array of products and services, which encompass firewalls, endpoint security, intrusion prevention systems, and secure access solutions. Central to its offerings is the Fortinet Security Fabric, a holistic platform that effectively melds various security tools to provide enhanced visibility, automation, and real-time intelligence regarding threats across the entire network. With a reputation for reliability among businesses, governmental bodies, and service providers across the globe, Fortinet places a strong emphasis on innovation, scalability, and performance, thereby ensuring a resilient defense against the ever-evolving landscape of cyber threats. Moreover, Fortinet’s commitment to facilitating digital transformation and maintaining business continuity further underscores its role as a pivotal player in the cybersecurity industry.

Service Watch provides Digital Experience Monitoring (DEM), for apps, services, as well as the networks they depend on. IT can have complete visibility and increase employee productivity by combining passive and active monitoring in one holistic solution. You can troubleshoot network performance and detect outages.

Active or synthetic transaction monitoring (STM), simulates real users accessing cloud services and infrastructure such as Office 365. Monitoring of the user experience is available 24/7. No complicated scripting is required. App performance monitoring via Web UI, client, and API transactions. Full network path performance information is available for correlation and outage detection. Our solution was easy to set up and maintain. CloudReady is compatible with any Windows OS and any workload. We monitor all aspects of Office 365, including Exchange Online, SharePoint Online and Skype for Business. It's not just pings. We do extensive testing of infrastructure and apps with cross-server timings. Yes, upload/download tests! Monitoring and testing of message queues.

Measure and improve the technology experience of your employees. Make it easy for employees to self-solve problems and engage with IT if extra support is required. Use the data that ServiceNow already has to complement the information collected by your end users through their apps and devices. Digital End-User Experience is built on the Now Platform®, which is a single system for action in the enterprise. Connect your employees to self-service tools that will allow them to quickly diagnose and resolve IT issues. Simplify IT communications. Now Platform®, the cloud-based application platform that all ServiceNow products are built on, is the only one. Automate, simplify and connect work across your enterprise to move forward.

The Riverbed Aternity platform harnesses the power of AI-driven analytics and self-healing mechanisms to enhance both employee efficiency and customer satisfaction while enabling swift market entry with high-quality applications, reducing IT operational expenses, and managing the complexities of IT transformation. By providing AI-powered insights derived from authentic end-user experience data and precise telemetry across various endpoints, applications, infrastructure, and networks, Riverbed Aternity equips Digital Workplace teams with essential tools such as DXI for benchmarking, an Intelligent Service Desk, and AI-enhanced troubleshooting. These features facilitate ongoing service enhancement and proactive incident prevention throughout the organization. Explore how Aternity can empower enterprises to achieve comprehensive visibility across their environments, lower IT asset expenditures, promote sustainable IT practices, and elevate the satisfaction of both employees and customers, ultimately driving organizational success.

Take advantage of a streamlined digital experience management solution that seamlessly integrates with Prisma SASE, which includes GlobalProtect, Prisma Access, and Prisma SD-WAN, to enhance user experiences without the hassle of installing extra software or hardware. In today's work environment, where employees may operate from the office, home, or a mix of both, IT teams must swiftly identify insights and address issues across the entire service delivery pathway to prevent any disruptions to business operations. Utilizing ADEM alongside SASE, you can easily access answers to any performance inquiries concerning any user with just a few clicks. This solution enables you to pinpoint critical incidents and identify root causes by leveraging comprehensive experience insights. With performance metrics that are correlated across all endpoints, networks, and applications, you gain complete visibility necessary for effective experience management. This holistic approach not only simplifies troubleshooting but also empowers IT teams to maintain optimal performance across diverse user scenarios.

The Goliath Performance Monitor, equipped with advanced intelligence and automation, empowers IT professionals to predict, address, and document issues related to end-user experiences, no matter the location of IT workloads or users. It zeroes in on the three primary factors that typically trigger support tickets: initiating a logon, the logon procedure itself, and performance during sessions. This innovative technology aims to provide proactive alerts for potential end-user experience challenges before they arise, and if they do occur, it equips you with the necessary data for swift troubleshooting. Furthermore, it generates objective evidence through reports and historical metrics, ensuring there is tangible proof to substantiate corrective measures aimed at averting future complications. The Goliath Performance Monitor offers extensive and detailed visibility, enabling effective troubleshooting of VDI environments with the most thorough performance data at your disposal. Consequently, support teams and administrators can swiftly pinpoint the exact location of issues within the delivery infrastructure, thereby enhancing overall operational efficiency. This comprehensive approach not only resolves current challenges but also helps in fine-tuning systems for future stability.

Analyze, optimize and monitor the digital employee experience from VDI, applications, to physical endpoints. ControlUp Edge DX gives IT teams visibility and control over employees' endpoint devices. This allows them to collect any device metric that can be used to troubleshoot or remediate any digital experience issues. ControlUp Insights stores up to one year's worth of EUC environment data. This allows your team to see trends and provide a better digital experience for the future. ControlUp Scoutbees acts as an early warning system to detect problems with enterprise resources. It allows you to quickly identify problems and address them before they impact user productivity. You can also use it to power your work from anywhere.

Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high-fidelity data, and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide observability into anything that impacts customers, workforce, networks, website performance, applications, and APIs.

Efficiently and securely manage and deliver any application across various devices using Workspace ONE, an intelligent digital workspace platform. This comprehensive solution combines access control, application management, and multi-platform endpoint management into a unified platform, available as both a cloud-based service and an on-premises option. It enhances employee engagement and productivity by providing a tailored experience, allowing immediate access to any application on any device from the very first day. Adopt a single, cloud-driven solution for unified endpoint management that caters to every device and use case, promoting a seamless operational flow. By eliminating silos, organizations can streamline the management of all device and application types, resulting in faster processes with fewer individual solutions while expanding capabilities. Additionally, ensure the security of devices, users, and data through conditional access, automated patch management, and configuration policies, all aimed at establishing a robust Zero Trust security framework. This holistic approach not only fortifies security but also enhances organizational efficiency.

Monitor and manage the Digital Employee Experience. IT can improve technology's ability engage, empower, and delight employees at work by keeping an eye on the digital employee experience. Your next move is crucial when IT is under pressure to make everything work. Get all the real-time information you need to prevent disruptions from happening. Cloud-native platform to manage digital employee experience. Nexthink Experience helps you identify and solve problems, automates responses and continuously improves employee experience.

Lakeside Software is a leader when it comes to digital experience monitoring. Software that gives IT teams the visibility they need to create and support productive digital workplaces is what we develop. Our technology is used by customers to perform workplace analytics, IT asset optimization and remote work management. SysTrack is a digital experience monitoring product that collects and analyzes data about everything that could impact business productivity and end-user experience. For more information, visit www.lakesidesoftware.com.

Introducing a remote access solution that uniquely integrates patented technologies designed to stabilize and optimize the network, tailored specifically for mobile and remote employees. This innovative approach provides a smarter method for ensuring secure remote access, shielding users from hazardous content while safeguarding enterprise resources against unauthorized access. Gain valuable insights into remote workers through real-time dashboards that visualize key metrics. Diagnose potential issues, uncover opportunities, and implement changes that enhance the employee experience. As your workforce becomes increasingly dispersed, depending on cloud services to perform tasks from any location, it is vital to have security solutions that adapt to this evolving landscape. Embrace a zero-trust framework at the edge without compromising on current operational needs. Experience a seamless integration of the best attributes of VPN and ZTNA in a singular platform. Regardless of the operating systems or devices in use within your environment, and whether your approach leans more towards on-premise or cloud solutions, you can deploy the system in a manner that perfectly aligns with your specific requirements. This ensures that your organization stays ahead in a rapidly changing digital world.

Workelevate is a decentralized exchange (DEX) platform designed to enhance the employee experience by addressing IT, HR, and Field Operations concerns. It effectively automates the response process for IT support inquiries through advanced tools like a Self-Servicing Conversational AI Chatbot, a Self-Healing Agent, and a comprehensive admin console. Our DEX platform can easily integrate with various IT Service Management systems such as ServiceNow, BMC, Zoho Desk, and Symphony Summit, as well as custom ITSM solutions. Additionally, it connects with HR Management Systems like Darwin Box, Ramco, SAP SuccessFactors, and People Strong, facilitating a seamless user experience. The conversational chatbot is also compatible with popular platforms like Google Workspace, Microsoft Teams, Slack, WhatsApp, and major web browsers. For larger enterprises that require onsite assistance, we offer customizable services that encompass Conversational AI, Remote Support, and Onsite Support tailored to the client's specific needs. Meanwhile, smaller businesses can benefit from our extensive 25+ years of experience in end-user management, ensuring they receive the support necessary to enhance their operational efficiency. This dual approach allows us to cater to a wide range of organizational requirements, ensuring that every client, regardless of size, can elevate their employee experience effectively.

Experience lightning-fast monitoring of all your WAN connections with LinkEye, a cloud-based platform for WAN observability and AIOps. With a vast network of hundreds of Points of Presence (PoPs) worldwide, LinkEye enhances network operations by delivering real-time insights, automated troubleshooting, and in-depth analytics tailored for wide-area networks. This advanced system allows organizations to swiftly oversee their WAN circuits, ensuring robust performance through its global coverage. Additionally, LinkEye's Digital Experience Monitoring (DeX) serves to identify potential issues before they affect end-users, thus maintaining optimal application performance. The LinkEye Co-pilot feature can completely automate the troubleshooting process, significantly reducing the fault response time from 30 minutes down to just 30 seconds. By utilizing DeX, you can effectively detect issues before they disrupt user experience, as even a faulty last-mile fiber can lead to WAN circuit instability and degrade application interactions. LinkEye empowers users to proactively identify and resolve such issues, ensuring a seamless network experience for all. With its comprehensive approach, LinkEye not only enhances operational efficiency but also strengthens user satisfaction across the board.

FortiMonitor transforms network oversight by facilitating comprehensive visibility into the user experience from start to finish. As a robust, software-as-a-service digital experience monitoring (DEM) platform, FortiMonitor aids organizations in upgrading their performance-monitoring systems. It ensures clarity into application performance on endpoints and the overall digital experience, regardless of the user's location or where the application is situated. Discover how FortiMonitor equips NetOps teams with the tools for thorough monitoring of network and application performance, ultimately enhancing the digital experience for both customers and employees. Moreover, the monitoring of SD-WAN underlays provides valuable DEM insights for active SD-WAN participants, revealing user-specific metrics related to application accessibility. Detailed metrics such as SSL resolution time, DNS resolution time, time to first byte, time to last byte, and round-trip time are provided, along with standard measurements of packet loss, latency, and jitter for each underlay. This comprehensive approach not only improves network performance but also fosters a more responsive and efficient user experience overall.

In the era of technology, the concept of a "Workplace" has evolved from a physical office where staff engage with corporate tools and data for set hours. The interconnectedness of today's world allows employees and businesses to exchange knowledge and collaborate beyond traditional boundaries, facilitated by innovative communication methods. As a result, modern workplaces are experiencing a significant transformation. The conventional management model, which focused heavily on devices, limited employee productivity to company-issued PCs that were tightly controlled by the IT department, creating a restrictive and inflexible environment. To address this shift, Pivot Technology Services has introduced a Workplace Experience transformation framework designed to foster a user-centric atmosphere. This framework assists organizations in moving away from a device-centric approach toward a more user-focused support system, utilizing tailored services and data analytics to enhance the overall employee experience. By prioritizing the needs and preferences of users, organizations can adapt to the changing landscape and cultivate a more dynamic and engaged workforce.

Evaluating app performance through distributed testing is essential for understanding the effects of cutting-edge technologies such as 5G, edge computing, and content delivery networks (CDNs), which are vital for enhancing user satisfaction. Our platform is specifically designed to offer a distributed digital measurement framework for both wireless and wireline networks, including cloud services and CDNs. Inadequately performing applications can result in significant declines in user engagement and revenue, highlighting the importance of pre-launch testing and ongoing, experience-centric monitoring. Our solution enables automated functional testing and user experience evaluations that are non-intrusive, facilitating the release of flawless applications and an improved experience within the app. As enterprises transition to cloud-based Software as a Service (SaaS) applications and embrace remote work, they face new challenges in maintaining smooth connectivity and optimal app performance for their workforce. Moreover, our platform allows for synthetic monitoring of app performance across various locations without requiring any SDK integration or modifications to existing code, ensuring comprehensive oversight of user experience across diverse environments.

Challenges faced by end-users can significantly hinder productivity and lead to operational bottlenecks. Knoa UEM effectively enhances productivity by minimizing end-user mistakes by as much as 50%. The financial impact of software inefficiencies and suboptimal processes can drain businesses of billions, resulting in hundreds of millions of wasted hours. By addressing user issues, Knoa UEM can recover up to 90% of these lost hours. Companies that invest in Knoa UEM may experience a reduction of up to 70% in support calls, alongside decreased response times and training expenses. This investment not only accelerates business functions and fosters change, but also mitigates technology-related risks. It allows organizations to accurately identify compliance and security weaknesses, which is essential in today’s digital landscape. Furthermore, it provides insights into which processes are most suitable for robotic process automation (RPA) and indicates where user analytics should be deployed effectively. Enhancing employee engagement and adoption throughout the migration to cloud-based applications is crucial. Additionally, monitoring task execution within enterprise applications can significantly contribute to strategic digital transformation efforts, ensuring a smooth transition and improved overall performance.

Add an experience layer to your digital workplace with Workgrid. Pull notifications, communications, and tasks from core systems into one unified experience accessible via mobile or desktop apps, or through a toolbar layered onto your intranet. Make it easier for employees to access timely, contextual information, and help them focus their attention on what really matters. Automate tasks and workflows, integrate with enterprise systems, and improve the digital employee experience with features like chatbot, microapps, and integrations. Create a digital workplace that is accessible wherever your team works, whether it is in an office, remotely, or a little bit of both. Learn more about how Workgrid can enhance your digital employee experience, request a demo today!

ProfileUnity allows policy, profile, and security management. This allows portability across all Windows OS workspaces, as well as physical, RDS virtual, and cloud. FlexApp Layering allows you to instantly download applications at boot, logon, or on-demand using its exclusive PackageOnce and FastPackaging features. Stratusphere UX offers detailed metrics to help you design the best hybrid workspace and infrastructure, as well as quick diagnostics and troubleshooting. ServiceNow now has the Stratusphere Base Integration Kit, which integrates rich UX data directly to ServiceNow. It is more important than ever to work from home. Follow these steps to launch your product. Stratusphere UX data and Microsoft PowerBI visualization are powerful combinations. Liquidware experts can help you save thousands on hardware and software, while increasing efficiency.

By actively gathering feedback from end users, you can cut through the noise to focus on what really matters. The data you need for making the best decisions comes from the unbiased feedback of thousands of users. ML-powered analytics identify the most important end user concerns, so you can focus your efforts on delivering maximum value. AI summarizes verbatim feedback so that every member of your staff has the evidence needed. IT user experience is measured using a standard and objective metric. Comprehensive view of IT services. Evidence to support or refute assumptions. Instantaneous view of where you can invest to maximize your return. Clear breakdown by location, service, and business unit. Data to help you build your business case, and to inform vendor negotiations. Each leader has detailed data for their area. The team will trust objective and actionable data. Predictive insights to help you stay ahead of potential problems.

Discovering how your teams interact with their digital workplace has never been faster, easier, or more precise. By utilizing DEX Insight’s application usage analytics, you can pinpoint where your teams allocate their time, allowing you to discern which tools add real value and which do not. Gather employee sentiment while they engage with any internal or licensed software application, enabling informed, data-driven decisions regarding the tools you employ in your technology ecosystem. Installation of DEX Insight on your employees' devices and browsers takes only a few minutes and runs seamlessly in the background. Before long, you will gain insights into usage patterns, employee sentiment, and the effectiveness of any tool within your organization’s tech stack. As software becomes integral to our work, many digital transformation initiatives lead to inflated tech budgets, excessive waste, and employees feeling overwhelmed by an abundance of tools. Our mission is to enhance the relationship teams have with their technology, fostering a more satisfied and efficient workforce while reducing unnecessary expenditures. Ultimately, by prioritizing user experience, we can create a work environment where technology empowers rather than hinders productivity.

Acquia Optimize stands out as a premier web governance platform that empowers organizations to provide an exceptional and inclusive user experience throughout their digital channels while aiding in their commitment to maintain transparency, optimization, and regulatory compliance. The Acquia Optimize Platform offers an integrated collection of tools that encompass web accessibility, quality assurance for websites, adherence to brand and content standards, management of user consent, and archiving of social and web content, among various other functionalities. This comprehensive approach ensures that organizations can effectively manage their online presence and uphold their commitments to users.

OpenText™, Operations Bridge, is enterprise performance and event management software. It accelerates your move to AIOps full stack across multicloud and on premises environments with automated discovery, monitoring and remediation. A SaaS platform consolidates data from across your toolkits, pinpoints service delays, and identifies solutions to help you adopt AIOps faster. Discover services and dependent resources dynamically in the cloud and on-premises, gaining complete IT visibility and solving problems faster. Choose the deployment method that best fits your organization's needs, whether it is speed and flexibility or total control.

Infovista Ativa™, a suite of cloud-native apps for automated assurance of advanced and cloudified networks. Ativa's applications can be deployed separately or together to provide end-to-end automated assurance from a single pane. Automated Ops by Ativa™, reduces time and effort in network and service operations by unlocking automation use cases such as 5G slicing assurance, automated anomaly detection and troubleshooting, enhancing data experience, assuring seamless VoNR services, API-based data monetization, IoT networks assurance, and more . It automates workflows and analytics and uses advanced AI and ML algorithms in combination with network configuration tools and open APIs to provide accurate analytics and predictions, avoiding the need for configuration and active validation.

Spend more time creating great software than fighting it. Raygun, a cloud-based platform, provides error, crash and performance monitoring for web and mobile apps. Raygun's powerful suite allows teams to have complete visibility into issues their users face, and can provide code-level details into the root causes. Raygun's products cover three main areas: APM, Crash Reporting and Real User Monitoring. They are all fully integrated to each other to provide powerful insights unlike anything your team has ever experienced. Raygun allows you to see how your users actually use your software. You can quickly detect, diagnose, and fix performance issues faster.

appNeura’s offerings deliver real-time actionable insights regarding the quality of service for applications to businesses. This functionality enables Developers, IT/Ops Managers, and Product Owners to swiftly implement corrective measures aimed at enhancing application performance and scalability. In its report on Innovation Insight for Digital Experience Monitoring, Gartner highlighted the importance of investing in ‘DEM’ to avoid becoming obsolete, as IT leaders who neglect this area may find their skills and tools inadequate in the face of increasing operational complexity and the heightened need for proactive, personalized, and adaptive services. Furthermore, gaining improved visibility into both overburdened and underutilized staff promotes greater accountability and transparency among employees, while also allowing for the effective management of remote workers without compromising any private information. As enterprises navigate these challenges, adopting such insights becomes crucial for maintaining a competitive edge.

Implement real-time tracking to measure user satisfaction effectively. Leverage our advanced digital experience monitoring system, which is driven by predictive workplace analytics and AIOps. Nowadays, businesses worldwide are undergoing a significant transformation in how employees perceive their modern work environments. The contemporary workforce, often referred to as "millennials," prioritizes attributes such as flexibility, inclusivity, and privacy. To enhance productivity in the workplace, organizations must confront a new array of challenges that arise with these evolving expectations. One notable challenge involves managing the vast quantities of End User Computing (EUC) data produced by various endpoint devices within companies. By utilizing workplace analytics tools, organizations can turn this data into valuable insights that boost employee efficiency and minimize unintentional disruptions. HCLTech WorkBlaze is at the forefront of this initiative, continuously monitoring extensive EUC data through its sophisticated workplace data analytics engine in real time, offering actionable insights that have the power to drive significant transformation within the workplace. As the dynamics of work evolve, the importance of harnessing such data-driven strategies will become increasingly critical.

HCL BigFix is the AI Digital+ endpoint management platform that leverages AI to improve employee experience and intelligently automate infrastructure management. HCL BigFix offers complete solutions to secure and manage endpoints across nearly 100 different operating systems, ensure continuous compliance with industry benchmarks, and revolutionize vulnerability management with award-winning cybersecurity analytics. HCL BigFix is the single solution to secure any endpoint, in any cloud, across any industry. HCL BigFix is the only endpoint management platform enabling IT Operations and Security teams to fully automate discovery, management & remediation – whether on-premise, virtual, or cloud – regardless of operating system, location, or connectivity. Unlike complex tools that cover a limited portion of your endpoints and take days or weeks to remediate, BigFix can find and fix endpoints faster than any other solution – all while enabling greater than 98% first-pass patch success rates.

Discover a comprehensive solution for endpoint management, fortified security, and instantaneous insights with Endpoint Central MSP Cloud. Enhance your operational efficiency and provide exceptional service to your clients with this all-in-one platform. Onboard clients effortlessly while deploying agents to enable rapid endpoint administration. Streamline patch management to maintain SLA compliance efficiently, thus guaranteeing client satisfaction. Effectively manage a diverse range of endpoints, from laptops and desktops to mobile devices. Enforce robust security protocols, including measures like geo-fencing and the ability to execute complete wipes for maximum protection. Safeguard client data privacy through careful data segregation and personalized technician logins for each client. Additionally, quickly resolve issues on remote client endpoints to ensure a seamless user experience. This multifaceted approach not only boosts productivity but also fosters stronger client relationships.

Enabling the world’s largest enterprises to oversee and safeguard their essential networks is our mission. Our innovative data model facilitates the rapid collection of new, on-the-spot data within mere seconds, empowering customers, partners, and Tanium to swiftly enhance functionalities on this adaptable platform. With our patented architecture, we can gather and disseminate data to millions of endpoints in a matter of seconds, all without the need for extensive infrastructure. This approach allows for informed decision-making directly at the data generation source: the endpoint itself. Our agent is designed to utilize minimal resources and bandwidth, easily fitting onto the firmware of even the smallest chips. You can broaden your capabilities without increasing Tanium’s operational footprint. We believe that the most effective way for our clients to grasp the full scope of our services is through a live demonstration of our platform in action. Orion Hindawi, the co-founder and CEO of Tanium, will lead you through an interactive keyboard tutorial to showcase the functionality of Tanium and the strength of the platform, enabling you to locate every IT asset you possess in real-time. This hands-on experience illustrates the practical benefits of our technology, ensuring that users can make the most of their IT management strategies.

In today's digital landscape, effective device management has reached unprecedented importance. Experience the benefits of hyperautomated deployment alongside no-touch management capabilities. With a top-tier Intune setup customized specifically for your clients' requirements, it's been rigorously tested, deployed, and is primed for a comprehensive organization-wide launch. Updates, policies, and automated remediation can all be executed with zero-touch, ensuring seamless operations. Furthermore, organizations will gain extensive insights into their endpoint health, simplifying management tasks and compliance reporting significantly. Devicie is the solution to elevate all of your customers to a modern management state. It empowers IT teams to deploy, manage, and maintain their entire fleet of devices securely and remotely, all while scaling effortlessly. By automating previously tedious and fragmented IT and security processes, Devicie minimizes the reliance on various point solutions, leading to substantial reductions in both costs and time. Additionally, this streamlined approach not only enhances efficiency but also fosters a more cohesive device management experience for end users.

Rigor Digital Experience Monitor combines the power and intelligence of synthetic monitoring with an optimization engine to help you identify, fix, and prevent website performance issues and user experience problems.

Centreon is a global provider for business-aware IT monitoring to ensure high performance and continuous operations. The company's AIOps-ready platform, which is holistic and ready for use in today's complex hybrid cloud infrastructures, is designed to meet the needs of these distributed clouds. Centreon monitors all aspects of the IT Infrastructure, from Cloud-to Edge for a clear and comprehensive view. Centreon eliminates blind spots by monitoring all equipment, middleware, and applications that are part modern IT workflows. This includes legacy assets on-premise, private and public clouds, and all the way to edge of the network where smart devices and customers come together to create business value. Centreon is always up-to-date and can support even the most dynamic environments. It has auto-discovery capabilities that allow it to keep track of Software Defined Network (SDN), AWS or Azure cloud assets and Wi-Fi access points, as well as any other component of today’s agile IT infrastructure.

The Cyara CX Assurance Platform, which has won numerous awards, helps companies improve customer experience development and quality across all digital channels and voice channels. It also ensures customer journeys are seamless. The Cyara Platform supports all phases of software development for customer experience. This includes design, functional and regression testing, load testing, production monitoring, and user acceptance testing. We test from the customer’s perspective to ensure that you can identify issues that could impact the customer experience across the entire technology stack.

SolarWinds®, Pingdom®, is a SaaS-based web application performance monitoring solution that is powerful and affordable. It is a single product that provides comprehensive web app performance monitoring and user experience monitoring. It includes four main capabilities: 1. Monitoring the uptime of webpages and other critical components such as APIs. CDNs, DNS and networks, email, and many other things 2. Monitoring page speed and page rankings 3. Monitoring synthetic transactions from the simplest to most complex Transaktions 4. Real user monitoring (RUM) allows for a deeper understanding of users. The user's digital experience and web application availability and performance

You don't need to speak to the users in order to understand what they experienced (replays, behavior insights, etc.). End-2-end Transaction Insights (business, technology, etc). Poor user experience can be caused by issues with the interface design or technology. Germain UX identifies the root-cause and use cases of issues, down to user clicks and scenarios and technology (network requests, code, sql etc.). Ineffective business operations can be caused by a lack of training, poor organizational structure, and attrition. Germain UX identifies the main gaps and their root cause, in real-time, 24x7. Low conversion rates can be caused by a number of factors, including a crowded call center, a lack of expertise and difficulty finding information on a site. Germain UX can help identify actionable insights. A poor customer experience can be caused by a number of factors, including a product or service that is ineffective, lacked support, and difficult to find online material. Germain UX identifies these insights in real-time and 24x7.

Skylight offers advanced monitoring solutions for network performance and user experiences across all applications, clouds, and networks. As a virtualized platform focused on performance assurance, Skylight provides comprehensive visibility into the performance of networks, applications, and services, spanning from the user edge to the core network and cloud infrastructure. By actively managing performance metrics, Skylight ensures that both networks and cloud-based applications adhere to stringent performance standards, optimize capacity, and fulfill high customer expectations regarding quality of experience. Utilizing robust performance analytics and machine learning, Skylight effectively identifies, forecasts, and mitigates issues that could negatively affect customers. With Skylight, you can capture detailed and accurate data on networks, applications, and services using its versatile sensors. These sensors are available in different formats, including both software and hardware, enabling users to deploy Skylight's capabilities throughout their network, from remote sites to cloud environments, ensuring comprehensive coverage and insight. This flexibility allows organizations to enhance their operational efficiency and responsiveness to performance challenges.

Ekara is a unique all-in-one application monitoring solution. Ekara is fully hybrid and can monitor all applications (web, mobile business, thick-clients, Citrix voice, etc.). Ekara can monitor any and all applications (web, mobile, business, thick-clients and Citrix), to improve their availability and performance in your environment (intranet or internet). Its unifying interface and compatibility to all types of technology make it a valuable tool for your business and digital team. Ekara is disruptive technology. It's a single product that combines all the features of real-user monitoring with synthetic monitoring. It covers all intranet and internet environments. All this in one product! Ekara is a powerful tool which can monitor all your applications from desktops or laptops, as well as from real smartphones (Android or iOS). It can monitor all existing applications, including web, business apps and Citrix.