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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

1CX provides manufacturers and suppliers with the tools they need to enhance customer engagement through a robust customer experience and loyalty management platform. This system allows businesses to create exclusive VIP clubs, present premium offers, and improve personalization based on customer behavior. It possesses strong ecommerce functionalities and integrates seamlessly with various online shopping methods, complementing current distribution and sales routes. The platform encourages customer rewards for product usage, writing reviews, or referring friends, which fosters enduring brand loyalty. The advantages include heightened brand visibility through favorable reviews, strengthened customer loyalty by refining the overall experience, streamlined shopping processes that enhance satisfaction and encourage repeat purchases, as well as an expanded audience through captivating experiences that draw in prospective customers. Key features encompass account management, point accumulation and gift redemption, supplier administration, point-reward programs, and order oversight, making it a comprehensive solution for modern businesses. Ultimately, 1CX aims to transform the way brands interact with their customers, ensuring a more engaging and rewarding experience.

Description

Selouu is an innovative platform that offers digital loyalty cards tailored for small enterprises. It enables merchants to design personalized stamp cards, establish reward systems, and disseminate these cards via QR codes or direct links. Customers can easily access their cards through a mobile browser, monitor their stamp accumulation, and redeem rewards without needing to download a dedicated app. The platform features a merchant dashboard that efficiently manages cards, customer interactions, stamp collections, and reward redemptions; additionally, staff members can manually add stamps or utilize a rotating counter code for convenience. Selouu also supplies printable marketing materials and quick messaging options through WhatsApp, streamlining communication efforts. The free tier allows for one loyalty card and accommodates up to 20 customers, while the paid Essential plan begins at R$59 per month, supporting up to three cards, unlimited customer registrations, and CSV data exports. Designed with local small businesses in mind—such as cafés, barbershops, pet shops, salons, and retail stores—Selouu aims to boost customer loyalty through an engaging digital stamp-card program that fosters repeat business. This flexible approach helps businesses enhance their customer engagement strategies and improve overall satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WhatsApp No 

Integrations

WhatsApp Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

R$59/month
Free plan: one loyalty card and up to 20 customers. Essencial: R$59/month for up to three cards and unlimited customers; includes promotional materials, CSV export, manual WhatsApp messages, and rotating-code controls. Monthly billing; cancel without penalty.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HQSOFT

Founded

2006

Country

Vietnam

Website

hqsoft.com.vn/en/solution-en/1cx-the-no-1-customer-experience-platform/

Vendor Details

Company Name

Agência QUAZE Marketing Estratégico LTDA

Website

selouu.com.br/

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

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