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Description
123LiveHelp stands out as an exceptionally robust live help software for your website, enabling seamless live chat and support setup in just a few simple steps! With 123FlashChat, you can effortlessly manage a significant volume of up to 5000 connections per server. This platform serves as a crucial tool for enhancing revenue through virtual gifts, membership upgrades, and pay-per-minute or pay-per-view rooms. Users can enjoy high-quality video and audio communication, creating a more engaging and memorable chat experience. Moreover, video publishers can transform into broadcasters, with their content automatically streaming to all participants in the chat room. Users also have the opportunity to request to publish their video by clicking the microphone button, and administrators will grant permissions to the first three applicants. Additionally, virtual gifts, which are delightful animations available for purchase within the chat, can be sent to friends or new acquaintances, adding an element of fun to the interaction. This innovative approach not only enhances user engagement but also fosters a vibrant community atmosphere.
Description
Engage with your clients and manage their inquiries instantaneously through a live chat feature. Effortlessly combine live chat functionality with support requests and issues within Jira. Communicate directly with your clients via Jira Service Management tickets. By utilizing a chat widget on your customer portal or website, you can interact with customers in real-time and effortlessly convert these discussions into Service Management requests and comments. The messages from customers are recorded as comments in the Service Management requests. Clients can view your public comments as messages in the chat, which fosters a smooth integration between dialogues and issues. Receive live updates on the Service Management request queues that reflect issues generated from chat interactions. Support agents can choose when they appear online, allowing customers to know when you are available for a chat. Additionally, keep track of request queues and your team’s availability through our Jira chat tool, ensuring effective communication and support for your customers. This functionality not only enhances customer experience but also streamlines support operations.
API Access
Has API
API Access
Has API
Pricing Details
$50.00/month
Free Trial
Free Version
Pricing Details
$10 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
TopCMM Software
Founded
2003
Country
China
Website
www.123flashchat.net/live-help-chat.html
Vendor Details
Company Name
Appfire
Founded
2005
Country
United States
Website
appfire.com/products/chat-for-jira-service-management
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
