Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
Learn more
3CX
3CX is an open-standards, software-based IP PBX that provides complete Unified Communications right out of the box. 3CX is suitable for all industries and sizes. It can provide everything you need, from mobility and status to advanced call center features and more, at a fraction the cost. 3CX is ideal for remote companies and includes mobile apps, video conference, and website live chat.
The installation, management, and maintenance of the PBX are so simple that you can easily manage it yourself, on your own appliance, server, or on a cloud-based platform. You can also choose to have it hosted on 3CX for an easy solution.
Learn more
RumbleTalk
Effortlessly connect and interact with your audience through intelligent chat features such as polls, scheduled messages, video conferencing, and Q&A sessions. Designed exclusively for members, this platform ensures that only authorized participants can access or engage in the group chat interactions. It is particularly effective in private group discussions. Established in December 2012, RumbleTalk set out to modernize chat rooms in the digital age after struggling to find a mobile-friendly option. The company continues to expand as communities worldwide embrace the benefits of group chats. Currently, Team RumbleTalk comprises remote employees located in the United States, Tel Aviv, Russia, and India, contributing to its global reach. Additionally, a public group chat can be managed by an appointed administrator who oversees the conversation and has the ability to perform specific tasks, such as screening messages before they are published using the Moderated Chat feature, enhancing the quality of discussions. This system promotes a more organized and controlled chatting environment for all members involved.
Learn more
123 Flash Chat
123FlashChat accommodates an impressive capacity of 5000 connections per server, allowing users to log in through their Facebook, Twitter, Yahoo, or Google accounts while providing options for linking and sharing. This platform serves as a cornerstone for virtual gifts, membership upgrades, and PPM/PPV rooms, all of which can enhance revenue generation from chat activities. With high-quality video and audio communication, users enjoy a more engaging and memorable chat experience. It gives video publishers the ability to act as broadcasters, automatically sharing their videos with everyone present in the chat room. Users can also click the queue for mic button to request permission to publish their video, with admins having the authority to approve the first three submissions. The introduction of the HTML5 Chat Client has greatly enhanced the performance of 123FlashChat, ensuring seamless functionality across iPhone, iPad, Android devices, and PCs. Additionally, the mobile applications designed for iPhone, iPad, and Android empower chat users to discover a multitude of chat rooms right from their mobile devices, making it easier than ever to connect with others. This innovative approach enhances the overall user experience, fostering greater interaction within the chat community.
Learn more