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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Telecommunications is where we excel. Transform your conventional phone lines with 1-VoIP's customizable features that offer limitless potential. Our company has built a solid reputation by consistently exceeding the expectations of our customers. In contrast to other providers, we remain dedicated to you long after the sale is complete. We collaborate with you to ensure that our services align with your requirements, and truly, we believe our job is not finished until you feel we have surpassed your expectations. We stand by your side. Customer service is an integral part of our identity. Unlike one-size-fits-all alternatives, 1-VoIP delivers tailored solutions. With exceptional call clarity and remarkable cost efficiencies as just the starting point, we set ourselves apart through our ability to customize service features according to your specific needs. This means that rather than offering a generic service, you have the power to shape your communication experience to perfectly suit your preferences. Our commitment to personalized service ensures that you receive the best possible experience in telecommunications.

Description

Enhance your sales, support, and marketing strategies to meet customer expectations with our AI-powered solutions. In the fast-paced landscape of today’s interconnected market, a cohesive customer management system that integrates every client interaction is essential for achieving success. Impact CRM consolidates all necessary information into a unified interface, empowering your team to deliver an outstanding customer experience. By leveraging Machine Learning, Impact CRM derives insights from each interaction, assessing customer satisfaction effectively. It also safeguards your brand reputation by identifying potential issues caused by underperforming staff and mitigating compliance risks by pinpointing areas of concern. With ImpacTech, you can gauge customer sentiment, navigate compliance challenges, and maintain the integrity of your brand. Every organization understands that superior customer satisfaction is crucial; it not only enhances profitability but also fosters client loyalty. Furthermore, the invaluable advantage of organic word-of-mouth promotion generated by satisfied customers cannot be overstated. By prioritizing these elements, businesses can thrive and build lasting relationships with their clientele.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$8.97 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

1-VoIP

Founded

2005

Country

United States

Website

www.1-voip.com

Vendor Details

Company Name

Impact Tech

Country

Cyprus

Website

www.impactechs.com

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Product Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Alternatives

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