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Description
08UK offers advanced inbound number solutions that boost customer interaction, simplify communication, and broaden business outreach. Our range of services encompasses 0800 freephone numbers to incentivize customer calls, budget-friendly 03 numbers, virtual geographic numbers to establish a local presence, and international toll-free numbers for worldwide accessibility. Companies can implement Customer Satisfaction (CSAT) surveys to gather immediate feedback, which aids in enhancing service quality and agent efficiency. Additionally, our solutions provide increased credibility, tracking for marketing campaigns, sophisticated call management through IVR and call routing systems, and automatic disaster recovery to ensure continuous service. By utilizing these offerings, businesses can maintain strong connections, remain competitive in the market, and prioritize a customer-centric approach. The comprehensive nature of our services makes it easier for organizations to adapt to changing customer needs and preferences effectively.
Description
Link multiple phone numbers to your virtual line and ensure that you never overlook a call again. Empower your team to manage numerous calls simultaneously while enjoying a OneNumber system that includes welcome greetings via IVR and a customized experience featuring a virtual receptionist and self-service options. Incoming calls are routed directly to the appropriate department based on the choices made by callers in the IVR menu, enhancing efficiency. This system brings flexibility to how your team handles calls, as calls can be forwarded straight to your employees' personal phones. You can also keep tabs on your employees' performance, analyzing every customer interaction down to the last detail. Comprehensive reports on customer calls provide daily insights regarding agent activity and call metrics. Monitor your business communications and evaluate team efficiency with timely recordings of customer conversations. With the OneNumber system, calls directed to your virtual number are seamlessly forwarded to either your own mobile or your agents' devices, eliminating the need for them to remain tethered to their landline or office desk to respond to calls. This innovative approach enhances productivity and ensures that your team is always connected, regardless of their location.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Facebook Messenger
Instagram
LinkedIn
Pinterest
Skype
Truecaller
WhatsApp
X (Twitter)
YouTube
Integrations
Facebook Messenger
Instagram
LinkedIn
Pinterest
Skype
Truecaller
WhatsApp
X (Twitter)
YouTube
Pricing Details
£12/number, POA for bulk
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
08UK
Founded
2007
Country
United Kingdon
Website
www.08uk.co.uk
Vendor Details
Company Name
Vasudev
Country
India
Website
www.vasudev.com
