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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

08UK offers advanced inbound number solutions that boost customer interaction, simplify communication, and broaden business outreach. Our range of services encompasses 0800 freephone numbers to incentivize customer calls, budget-friendly 03 numbers, virtual geographic numbers to establish a local presence, and international toll-free numbers for worldwide accessibility. Companies can implement Customer Satisfaction (CSAT) surveys to gather immediate feedback, which aids in enhancing service quality and agent efficiency. Additionally, our solutions provide increased credibility, tracking for marketing campaigns, sophisticated call management through IVR and call routing systems, and automatic disaster recovery to ensure continuous service. By utilizing these offerings, businesses can maintain strong connections, remain competitive in the market, and prioritize a customer-centric approach. The comprehensive nature of our services makes it easier for organizations to adapt to changing customer needs and preferences effectively.

Description

Link multiple phone numbers to your virtual line and ensure that you never overlook a call again. Empower your team to manage numerous calls simultaneously while enjoying a OneNumber system that includes welcome greetings via IVR and a customized experience featuring a virtual receptionist and self-service options. Incoming calls are routed directly to the appropriate department based on the choices made by callers in the IVR menu, enhancing efficiency. This system brings flexibility to how your team handles calls, as calls can be forwarded straight to your employees' personal phones. You can also keep tabs on your employees' performance, analyzing every customer interaction down to the last detail. Comprehensive reports on customer calls provide daily insights regarding agent activity and call metrics. Monitor your business communications and evaluate team efficiency with timely recordings of customer conversations. With the OneNumber system, calls directed to your virtual number are seamlessly forwarded to either your own mobile or your agents' devices, eliminating the need for them to remain tethered to their landline or office desk to respond to calls. This innovative approach enhances productivity and ensures that your team is always connected, regardless of their location.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Facebook Messenger No 
Instagram No 
LinkedIn No 
Pinterest No 
Skype No 
Truecaller No 
WhatsApp No 
X (Twitter) No 
YouTube No 

Integrations

Facebook Messenger Yes 
Instagram Yes 
LinkedIn Yes 
Pinterest Yes 
Skype Yes 
Truecaller Yes 
WhatsApp Yes 
X (Twitter) Yes 
YouTube Yes 

Pricing Details

£12/number, POA for bulk
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

08UK

Founded

2007

Country

United Kingdon

Website

www.08uk.co.uk

Vendor Details

Company Name

Vasudev

Country

India

Website

www.vasudev.com

Product Features

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